Hotel Manager Resume Guide (Including Template and Examples)

Updated June 10, 2023

Hotel managers typically oversee all aspects of the hotel's operation, including personnel coordination and hotel lobby arrangement. Hotel managers work in a wide range of establishments, including hotels, hostels, motels, bed and breakfasts, resorts, and inns. You can learn how to write an effective hotel manager resume by reviewing resume examples. In this article, we explore what makes a great hotel manager resume, review a hotel manager's duties, provide a resume writing guide, and examine a template with an example.

What makes a great hotel manager resume?

Writing an effective hotel manager resume is typically the first step to finding a hotel management job. You can use job descriptions as a guide while writing your resume to help highlight your skills, awards, and certifications that match the job requirements. A professional statement describing your goals and abilities is also crucial.

An applicant tracking system (ATS) is an algorithm that's built into many of today's online hiring platforms. A candidate's keyword selection is one of the most important elements to consider with an ATS. Upon applying, resume scanners search for specific keywords in the document and rank your resume among the different candidates. Common keywords for hotel manager positions include management, hospitality, and customer service.

What are a hotel manager's primary duties?

Hotel managers supervise all aspects of a hotel's operations on a day-to-day basis. Among their primary duties is to hire and manage employees. Managing employees involves monitoring employee schedules and coordinating with human resources departments to hire additional employees. The hotel manager also works with vendors, such as laundry services, maintenance providers, and linen suppliers. In addition to this, the hotel manager may help negotiate the lease of any on-site shops, such as gift shops. A hotel manager's responsibilities may also include:

maintaining an overview of all hotel operations, including departmental activities
using precise, polite, and concise language to communicate with employees and customers
implementing, evaluating, and developing policies and procedures for the general operations of the department or the establishment
greeting VIP hotel guests personally

How to write a hotel manager resume

Safety, comfort, efficiency, cleanliness, and customer service are all concerns of hotel management. When reviewing your resume, it's crucial that the hiring manager understands your abilities in the various areas of management. Here are the important areas to include in your hotel management resume:

Professional summary: Introduce yourself and highlight your key selling points in a summary.
Work experience: Describe your career trajectory in the employment history section.
Education: Explain your professional journey in an education section.
Skills: List your strengths in the skills section.

The following is a step-by-step guide to help you learn how to write your resume for a hotel management position:

1. Select the right format for your resume

A professional and appealing resume is essential to attracting recruiters. At the top of your resume, include your name and contact information. A user-friendly resume includes easy-to-read and easy-to-navigate sections. Reverse chronological resume templates are ideal because they highlight your achievements and experience. Provide a professional font that is large enough for the recruiter to read and remove any information that is not directly relevant to your job.

2. Create a professional summary

Your professional summary is a brief introduction that introduces you to the recruiter and highlights your greatest achievements and professional experience. Professional summaries are especially useful for entry-level job candidates or career changers. It highlights the transferrable skills that make you a strong candidate for the role.

3. Develop a job description for a hotel sales manager

Referring to the job description can help you make your resume more appealing to employers. In reverse chronological order, list your current job and previous employers, including your dates of employment and a list of primary responsibilities. Bullet points are an effective way to illustrate your experience. Write five bullet points describing the primary responsibilities of your most recent positions and three bullet points for your previous positions. Include both action verbs and dates to help highlight your relevant experience for the job.

4. Include a strong education section on your resume

You can include the name of your school, the year you graduated, and the location of the school in the education section of your resume. Your resume's education section can also include information about your coursework, extracurricular activities, and academic awards or honours. If relevant to the job, list any certifications you have in a separate section.

5. Emphasize your hotel management skills

When writing your skills section, it's important to list your core abilities and skills that apply to the position. Make a detailed list of all your skills and abilities, including soft skills and hard skills. Look over the job ad to see which skills are most critical for the position. Choose five to eight of your strongest skills and list them in your resume's skills section. Here are some examples of managerial hard and soft skills you may include:

multitasking
hotel operations
teamwork skills
logistics
prioritizing
leadership
budgeting
problem solving
time management
computer programming
analytical thinking
business knowledge
delegation
finance
communication
conflict resolution
critical thinking
project management
negotiating
office management
decision-making
project management software

6. Consider including additional resume sections or information

By adding some additional sections to your resume, you can set yourself apart from other candidates. As an example, you may include a section on accomplishments or a section on your volunteer work. You can also highlight your ability to speak multiple languages on a resume as a specialization of your skills and experience, which helps to distinguish you from other candidates.

Hotel manager resume template

The following is a resume template for a hotel manager:

[Your full name]
[Your city and province or territory]
[Your phone number]
[Your e-mail address]

Professional Summary

[Summarize your relevant experience and abilities in one to four sentences.]

Work Experience

[Job title]
[Company name], [City and province or territory], [Dates of employment]

[Job duty]
[Job duty]
[Job duty]

[Job title]
[Company name], [City and province or territory], [Dates of employment]

[Job duty]
[Job duty]
[Job duty]

Education

[Qualification]
[Name of school], [Graduation date]

[List your awards, accomplishments, or honours, if applicable.]

Skills

[Provide five to eight bullet points listing your most relevant skills.]

[Skill]
[Skill]
[Skill]
[Skill]
[Skill]

Certifications

[Provide a list of your relevant certifications, if applicable.]

Hotel manager resume example

Below is an example of a resume for a hotel manager:

Alex Taylor
Ottawa, Ontario
134-256-4789
alextaylor@email.com

Professional Summary

An accomplished and skilled inventory control and management professional with a history of success in all facets of the profession. Strong prioritization and organizational skills. Skills include being an effective leader who works well with others, managing inventory, operating equipment, and being reliable and trustworthy. Training in quality control and workplace safety.

Work Experience

Hotel Manager
Brightside Hotel, Ottawa, Ontario, 2020-Present

Maintain a high level of guest satisfaction by resolving complaints and reviewing service scores regularly to identify areas of improvement.
Engage in financial activities, including establishing budgets, setting room rates, and allocating funds to departments.
Assist in the coordination of hotel activities by consulting with other managers.
Provide employees with training on how to handle routine operations and how to work through complex customer service scenarios.
Maintain guest satisfaction and safety by overseeing all hotel operations overnight.

At-Home Hotel Reservation Agent
Daily Stays Hotel, Ottawa, Ontario, 2019-2020

Accessed the web-based reservation system from home to make reservations for customers.
Attained all productivity goals with the assistance of the supervisor and training employees.
Followed formal attendance procedures and overall company guidelines and policies.

Hotel Clerk
Greenview Hotel and Spa, Ottawa, Ontario, 2018-2019

Worked closely with maintenance, room service, and housekeeping to meet guest needs.
Confirmed room reservations, dinner reservations, and entertainment reservations for guests.
Generated invoices and receipts during check-out by reviewing guest accounts and charges.

Hotel Administrator
Lily Pad Hotel, Ottawa, Ontario, 2017-2018

Participated in managing five separate franchises in the same city as part of a team board of accredited hotel managers.
Worked closely with the catering manager to ensure the menu remained up to date and inclusive of all dietary restrictions.
Presented guests with special discounts at neighbouring restaurants and boutiques.