Facilitator Skills: Definition and Examples

By Indeed Editorial Team

Published June 21, 2021

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

Every organization requires people with facilitator skills for proper work coordination and increased productivity. Facilitator skills allow you to manage individuals working in groups effectively. A good grasp of facilitator skills will enable you to excel in your current employment or during a job search. In this article, we explore what facilitator skills are, why they're important, and how to improve and demonstrate them when you're applying for jobs.

What are facilitator skills?

Facilitator skills enable you to provide relevant resources and opportunities that boost the productivity of team members. It involves enabling other team members to function at their best. People with facilitator skills take the lead but equip other team members with the ability to contribute to achieving their common goal. A facilitator is a person who encourages creativity and participation from team members.

Why are facilitator skills necessary?

Facilitator skills are relevant because they enable a team to achieve its goals and make progress. Employers expect a group to function in sync towards a common goal, and facilitator skills equip a team to achieve this. Here are four reasons employers consider facilitator skills important:

1. Ensuring coordination

Facilitation typically involves bringing together and managing team members. Leaders and managers with facilitator skills harmonize their teams towards performing tasks and achieving results.

2. Resolving conflicts

Workplaces are prone to disagreements due to diverse backgrounds and perceptions about events. Facilitator skills help to bridge gaps between team members. By listening to different parties and being neutral, facilitators can help resolve conflict in the workplace.

3. Achieving optimal results

Facilitator skills include a blend of time management and decision-making, which ensures efficiency. A skilled facilitator can efficiently use time to meet deadlines and make progress.

4. Encouraging success

Every business wants success, and facilitator skills make this possible. Facilitators produce successful outcomes by encouraging team members or setting out the processes required to reach the team's goal.

Common examples of facilitator skills

It is important to identify facilitator skills and constantly practice them if you intend to be an excellent facilitator. Here are some common examples of facilitator skills:

Time management

Meeting deadlines are part of a team's goals. Facilitator skills involve your ability to allot time targets to tasks to achieve results within deadlines. Facilitator skills also influence how you maintain a balance between leisure, rest, work, and other activities.

Read more: Time Management Skills: Examples and Definitions

Effective communication

Organizations function in teams, and communication is necessary if members will achieve their goals. A facilitator can share ideas with team members in a clear and easily accessible manner. In addition, they ensure they update every member of the team when additional information arises.

Objectivity and neutrality

Objectivity and neutrality involve the ability to remain unbiased and act based on facts. This is vital, as it ensures effective decision-making in the allocation of tasks and resources. For example, facilitators can prioritize the team's goal without allowing personal bias to influence their decision.

Excellent decision-making prowess

Decision-making is an essential aspect of facilitator skills. Facilitators must make swift and meaningful decisions towards the success of the group. An excellent facilitator can predict the potential outcomes of their decision and make perfect choices for the team.


An essential aspect of today's workplace is a flexible work structure. Facilitator skills involve an ability to adapt to changing circumstances. For instance, a good facilitator can help team members adapt to a change in work schedules without reducing the quality of their output.

Active listening

Active listening is an important form of facilitator skills. A good facilitator pays close attention to the members of the group and can understand their different concerns. Facilitation requires you to listen to words from group members, and look out for cues in their demeanour and attitude to work.

Related: What is Interpersonal Communication and How Can You Use It in the Workplace

Ability to build focused and safe workplace

Focus and coordination are two important aspects of facilitator skills as they spur team success. An excellent facilitator incorporates focus and coordination as part of their workplace culture.

Adequate preparation

Adequate preparation is vital to achieving team goals as it ensures team members know what they need to do and how to get things done. A facilitator must be able to gather information about group tasks and help the team prepare to meet goals and deadlines.

Ability to set guidelines

Setting guidelines, goals, and targets are indicators of facilitator skills. It's vital to ensure the team understands what it needs to produce the best result, ensuring it progresses faster. Facilitators must be able to provide comprehensive guidelines on what a project entails and what the client expects.

Providing encouragement

A good facilitator stands out by encouraging team members to contribute to projects. They ensure everyone can take part and feel a sense of belonging, increasing productivity and improving team performance. They also inspire and motivate their team members to keeping going and work hard.

How to improve your facilitator skills

You need to improve your facilitator skills to ensure you can remain relevant in your workplace. Follow these steps for how to improve your facilitator skills:

1. Recognize your areas of improvement

As a facilitator, you must acknowledge that you have weak spots. Knowing your weakness will assist you in working on them. Identify the specific areas you believe you should improve, and learn about improving them. For instance, if you need to build time management, you can rely on software or human partners to meet deadlines. This practice will prepare you for future events where you may need these skills.

2. Leverage your strengths

Identify the skills you're confident about and try to develop them. Engage in constant practice and be ready to explore them when the need arises. You may choose to showcase these skills in groups you're a part of, or consider applying them in everyday life. For example, if you're a skilled communicator, you can help others learn to express themselves just as well. It will improve your team and colleagues' overall cohesiveness and foster a strong workplace culture.

3. Actively create practice opportunities

You can develop your facilitation skills when you constantly put yourself in positions that encourage practice. In your daily interaction, be ready to showcase your skills and inspire others. For example, you can join a group for a project and choose to encourage other team members. You may also decide to take up remote tasks to develop your time management abilities.

4. Work toward progress

By regularly thinking about progress, you will develop your facilitation skills. This is because you will find new and creative ways to improve productivity among team members. For instance, by thinking about completing a task before the deadline, you will find resourceful ways to share the task and achieve optimal results.

Ways to demonstrate your facilitator skills

You can show your excellent facilitator skills during a job search. This way, you can highlight yourself as a suitable candidate for a position. The best way to show an employer that you're a good facilitator is to present your skills in your resume or during an interview.

Here are professional ways to prove your facilitator skills at different steps of a job-seeking process:

Facilitator skills in your resume

Your facilitator skills are a good fit in the skills section of your resume. You can list different facilitator skills in your resume, including time management, flexibility, and effective communication. You may also choose to highlight facilitator skills when describing your work experience from previous employment.

Example: "Maintained a track record of turning in deliverables before deadlines despite changes to work schedule."

Related: How to Include Character Traits in a Resume

Facilitator skills in your cover letter

Cover letters allow you to give a more detailed description of your facilitator skills. To highlight your skills in a cover letter, consider the job description, and your skills that fit into those requirements. For instance, if the hiring manager wants a team player, highlight your active listening skills and your ability to encourage group members.

Example: "During my role as the human resource manager at XYZ Inc., I noticed a drop in employee motivation, and I made recommendations to the company which doubled employee output."

3. Facilitator skills during an interview

Interviews present the perfect chance to pitch your facilitator skills to your hiring manager. You get the chance to talk about how you displayed facilitation skills in a specific context at your previous employment. You should use the STAR technique to tell your story. STAR stands for situation, task, action, and results.

Also, show your facilitator skills through your actions during the interview. For instance, being early will highlight your time management skills, while paying attention to your interviewer helps show your active listening abilities.

4. Facilitator skills in your work environment

You can also replicate the facilitator skills from your job application in your workplace. Here are actions that will help you highlight your facilitator skills at work:

  • Meet time targets on your tasks. You can practice time management by breaking up tasks into bits and allocating time targets to them. This action will enable you to beat deadlines. The better you are at managing your own time, the more equipped you are to facilitate your group.

  • Listen to your teammates. Pay attention to the contribution of your colleagues. When you actively listen to team members, you show how much you accept and respect their opinions.

  • Create backup plans. When the circumstances at work change, you must adapt to meet your targets. You can practice flexibility at work by creating alternative plans to meet a goal.

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