Bank Teller Resume (Detailed Guide and Example)

By Indeed Editorial Team

Updated November 27, 2022 | Published September 7, 2021

Updated November 27, 2022

Published September 7, 2021

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

When preparing and applying for a bank teller position, knowing what to include in your resume can make the process easier. Whether you are an experienced professional opting for a high-level role, or a beginner venturing into the industry for the first time, there are some specific skills you should include in your resume. Understanding the technical requirements and expertise needed is vital to succeeding in the job application process. In this article, we explore how to create an ideal bank teller resume, what skills you can include, and provide an example resume to guide you.

Related: Top 12 Bank Interview Questions (With Example Answers)

What is a bank teller?

A bank teller is a professional at a financial institution primarily responsible for handling and completing money transactions. The teller's role involves assisting with withdrawals, deposits, cheque operations, and performing loan transactions for customers. The ideal bank teller possesses excellent mathematical and communication skills. Bank tellers also offer advice to customers on new bank policies, explain how to perform transactions correctly, and provide answers to any service-related questions customers may have.

Read more: Everything You Need To Know About How To Get a Job at a Bank

What to include in a bank teller resume

Your bank teller resume needs to showcase that you have the necessary skills to succeed on the job. Bank tellers perform a combination of technical and non-technical activities to meet customers' needs. When creating the ideal teller resume, you want to showcase the following skills:

Customer service skills

Bank tellers are often the first contact clients have with the organization. Having excellent interpersonal and communication skills is essential to providing a positive experience to the customers' service journey. If you've had previous experience working in a customer-related role, be sure to highlight this on your resume. If you're new to customer service, you can include charity or volunteer services on your resume. Some customer service skills you could include are:

  • Communication skills

  • Patience

  • Empathy

  • Problem-solving skills

  • Professionalism

  • Responsibility

  • Teamwork

  • Emotional intelligence

  • Conflict resolution

  • Collaboration

Financial skills

Bank tellers perform a wide range of financial activities, including handling deposits, transfers, withdrawals, money orders, and loan requests. They are generally responsible for managing and accounting for thousands of dollars and dozens of transactions each day. As such, it's important to indicate your financial proficiency by listing specific skills on your resume. These skills may include:

  • Numeracy skills

  • Attention to detail

  • Knowledge of financial software

  • Ledger balancing

  • Cash drawer maintenance

  • Balance allocation

Technical skills

Technical expertise is critical to a teller's job success. Knowledge of basic computer skills and financial management software would help strengthen your resume and improve your chances of getting hired. When applying for a bank teller position, some technical skills you should highlight in your resume include:

  • Proficiency with banking and accounting software

  • Data entry skills

  • Proficiency in standard office software

  • Fast and accurate typing skills

Tips to consider when creating a bank teller resume

When writing a resume, there are certain tips to consider:

  • Ensure your resume is straightforward and concise

  • List only experiences relevant to the role

  • Make sure you include all the information requested in the job description

  • Include your most impressive work experience and GPA

  • You can choose to include relevant hobbies or interests at the end of your resume

  • Ensure your resume looks professional by including only text

How to write a resume as a bank teller

Here are the steps to follow to create a compelling bank teller resume:

1. Start with your contact details

Your teller resume must always begin with your contact information. This is often the first part recruiters and employers notice. Ensure that you write your full name in bold alongside your contact details to make direct contact easier, should the employer decide to continue with your application. The contact information section must contain your phone number, email address, city, province , and any other personal information requested in the job description.

2. Include a resume objective or profile summary

The resume summary showcases a quick highlight of why you're a good fit for the position. Be sure to keep this section as simple and concise as possible. In this section, be sure to use appropriate language that effectively communicates your skill level and experience to potential employers. If you're an entry-level professional, consider using a resume objective instead. State your current skill and experience, and then conclude with your achievements and overall career goals.

For example: Committed and motivated professional dedicated to financial accuracy and excellence. With experience and success in banking and customer service positions. Maintained a 93% score on the customers' satisfaction index and held employee of the year consecutively at a reputable bank.

3. Describe your professional experience

Your bank teller resume can begin with your current or last occupied position and then continue with previous roles in reverse chronological order. For each job position, include your job title, the company's name, date of employment, and a brief detail of your responsibilities and notable achievements. Summarize each experience in six to seven bullet points. Include action words such as built, performed, and maintained to impress employers and rank high on automated tracking systems (ATS).

Even for entry-level roles, ensure that you include experiences from internships and volunteer services with similar financial backgrounds to make your resume more appealing to recruiters.

Related: 20 Bank Positions to Explore (With Salary and Job Duties)

4. Optimize your education section

Optimize the education section to indicate your highest attained education level. The more experienced you are, the less information you need to provide in this section. If you're just beginning in the financial industry or still in school, be sure to list out as many academic certifications as you can. Also, ensure that you include training and internships attended. If you have a high GPA, include it to showcase your academic abilities.

5. Itemize your skills

A great way to advertise your expertise is by showcasing relevant job skills on your resume. This way, potential employers can easily identify whether you can become an asset to the company. Make sure that you only list skills that are specific to the bank teller designation. Some technical skills you could include in your resume are:

  • Data entry skills

  • Ledger balancing

  • Loans and mortgage management

  • Proficiency in spreadsheet software like Excel

  • Financial account maintenance

  • Foreign currency exchange

  • Cash handling and cash drawer

Some soft skills include:

  • Excellent communication skills

  • Organizational skills

  • Problem-solving skills

  • Attention to detail

  • Professionalism and confidentiality

  • Accounting

  • Teamwork

  • Time management

Related: Personal Skills and Professional Skills You Should Have on Your Resume

6. Consider including relevant accomplishments

This section can come at the end of your resume. You can include scholarships, volunteer services, awards, or languages spoken. When doing this, make sure that these accomplishments demonstrate skills relevant to the banking or financial industry and the bank teller role in particular.

Bank teller resume sample

Below is a sample of a resume for a bank teller associate-level position:

Tammy Davidson
White Rock, British Columbia
123-456-7890
tammydavidson@email.com

Summary

Dedicated and driven professional committed to high-level financial accuracy and excellence. With extensive experience and measurable success in banking and customer service roles. Maintained a 94% score on the customers' satisfaction index and held employee of the year consecutively at a reputable bank.

Professional experience
Heritage Trust Bank
Teller Supervisor
February 2020—June 2021

  • Performed an average of 120 customer transactions at the end of each workweek

  • Handles all monetary transactions, including cheques, deposits, transfers, and withdrawals

  • Managed the teller team to ensure seamless workflow and continued compliance with provincial regulations

  • Maintain professionalism and performed customer service activities

  • Handled record keeping and documentation

Key Achievements

  • Achieved and maintained a 99% accuracy rate in cash drawer audit for the duration of my tenure.

Grange Haven Bank
Bank Teller
October 2018—January 2020

  • Provided customers with in-depth knowledge of bank service and explained best practices

  • Sold cashier and traveller's cheques

  • Assisted customers in open and close chequing accounts, requesting credit cards, and securing personal loans

  • Performed withdrawal, loan application, and bank deposit transactions

Achievements

  • Awarded Employee of the Year in 2019

Education

Saskatoon University, 2014 – 2016

Skills

  • Data entry

  • Ledger balancing

  • Loans and mortgage management

  • Financial account maintenance

  • Excellent communication skills

  • Attention to detail

  • Confidentiality

Languages spoken

  • French and English

Now that we've explored how to create an ideal bank teller resume and what skills you can include, you'll be better prepared to write your own.

The model shown is for illustration purposes only, and may require additional formatting to meet accepted standards.

The model shown is for illustration purposes only, and may require additional formatting to meet accepted standards.

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