What Companies Are in the Consumer Services Field?

By Indeed Editorial Team

Published June 4, 2022

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

If you're interested in building relationships with customers to offer products and services that can help them, pursuing a role in the consumer services field may be a good career choice for you. There are plenty of positions available, such as customer support specialist, call centre agent, concierge, or receptionist. Learning more about the companies that offer these positions can help you find the best employer for you.

In this article, we answer the question, "What companies are in the consumer services field?" by discussing 10 companies' sizes, industries, and history.

What companies are in the consumer services field?

Learning the answer to the question, "What companies are in the consumer services field?" can help you find a position that meets your needs and interests. Consumer services, more commonly known as customer services, are services that companies create and sell to customers. There are consumer services in many industries, like hospitality, transport, technology, entertainment, and banking. Here are some common companies in the consumer services field in Canada:

1. Tangerine Bank

Size: 1,001 to 5,000

Industry: Banking

Description: Tangerine Bank originally opened as ING Direct Canada in 1997. In 2012, Scotiabank acquired ING Direct Canada, and the company changed its name to Tangerine in 2014. The bank offers services like chequing accounts, savings accounts, mutual funds, and mortgages. The company operates completely online, so there are no physical bank branches, but its headquarters is in Toronto, Ontario. Tangerine hires employees in a variety of departments, such as digital innovation, sales, marketing, client support, and data analytics. Here are some of the benefits you may receive as an employee:

  • Competitive salaries

  • Retirement and savings plans

  • Career development

  • Physical, financial, mental, and social health programs

  • Extended health care

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Related: What Is the Consumer Decision-Making Process? (A Guide)

2. Intact

Size: More than 10,000 employees

Industry: Insurance

Description: Intact Insurance is the country's largest business and auto insurance company with over four million customers. It originally opened as Halifax Fire Insurance Association in 1809, then changed its name to Intact Insurance in 2009. The company offers insurance policies for vehicles, homes, cars, and businesses. Intact believes its corporate responsibility is to foster safe and vibrant communities across Canada. You can find positions like claims representative, insurance advisor, underwriter, and auto adjuster at Intact. Here are some benefits you may receive as an Intact employee:

  • Health, dental, vision, and life insurance

  • Disability insurance

  • Retirement savings plan

  • Maternity and paternity leave

  • Wellness spending account

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3. Beauty First Spa

Size: 11 to 50 employees

Industry: Beauty and wellness

Description: Nazia Surti started Beauty First Spa by opening one location in Burlington Mall in 2012. Today, the company has six full-service spas around Ontario in major cities like Toronto and Mississauga. All the spa locations offer services like eyebrow waxing and threading, facial treatments, body waxing, microblading, and eyelash extensions. The company's mission is to build meaningful relationships with customers and to create a compassionate environment for all clients and employees. You can find management, customer service, and esthetician positions at Beauty First Spa.

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4. ToursByLocals

Size: 51 to 200 employees

Industry: Tourism

Description: Two Canadians, Paul Melhus and Dave Vincent, started ToursByLocals in 2008. They wanted to help tourists easily find local tour guides to get to know Vancouver better. Today, they help tourists all over the world find the perfect tour guide and the company has established offices in Vancouver, Buenos Aires, Glasgow, and Kuala Lumpur.

The primary position ToursByLocals looks to fill is a local tour guide, perfect for people who want to work in the tourism industry. The company hires both new and experienced guides that are passionate and knowledgeable about their city.

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Related: How to Become a Travel Agent

5. Nurse Next Door Home Care Services

Size: 201 to 500 employees

Industry: Health care

Description: Nurse Next Door Home Care Services started in 2009 in Vancouver, British Columbia. Today, the company offers home health care services across Canada and the United States. Nurses specialize in taking care of older clients with Alzheimer's and dementia who may need comprehensive home care or companionship.

The company aims to go beyond helping clients with their basic needs, as employees value their clients and aim to improve their lives. The most common roles within the company are caregiving positions, but they also hire other employees to fill roles like financial controller, scheduling specialist, and marketing specialist.

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6. Kids & Company

Size: 1,001 to 5,000 employees

Industry: Education

Description: Kids & Company is an early learning and child care provider that started in Richmond Hill, Ontario, in 2002. Today, the company has over 50 locations across Canada and the United States. Each location offers programs like pre-literacy, fine arts, sign language, music, yoga, and nutrition to help educate children. The company primarily hires registered early childhood educators to teach students, but may also hire teaching assistants, communications coordinators, centre directors, and payroll administrators.

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7. Hometurf Lawn Care Services

Size: 51 to 200 employees

Industry: Landscaping

Description: Hometurf Lawn Care Services is a family-owned business that started in 1988. The company offers lawn care services in Alberta and Ontario with the aim of providing high-quality lawn care at an affordable price. Hometurf Lawn Care Services has received a lot of recognition from its community by receiving awards like Top Choice Award for Best Lawn Care and Consumer Choice Award for Best Lawn Care.

The company offers plenty of lawn care services, such as fertilization, weed control, insect control, aeration, soil rejuvenation, and dethatching. You can find positions like lawn care technician, landscaper, customer service representative, and production manager at Hometurf Lawn Care Services.

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8. 1-800-GOT-JUNK?

Size: 1,001 to 5,000 employees

Industry: Waste and disposal

Description: Brian Scudamore started 1-800-GOT-JUNK? a junk removal company in 1989 when he was still in college. He started the company in Vancouver, British Columbia, then opened his second location in Toronto, Ontario less than 10 years later. The company only operated within Canada until 2000, when its first franchise opened in Portland, Oregon. Today, 1-800-GOT-JUNK? has over 150 locations in Canada, the United States, and Australia.

The company's goal is to create space and give customers peace of mind by helping them with cleanouts, moving, renovation, storage, and disasters. 1-800-GOT-JUNK? typically focuses on residential properties, but also offers its services to other businesses. You can find positions like general labourer, manager, truck driver, and customer service representative at 1-800-GOT-JUNK?

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9. Air Canada

Size: More than 10,000 employees

Industry: Aviation

Description: Air Canada started as Trans-Canada Air Lines in 1937 as the only airline allowed to provide transcontinental flights. By 1964, the company was Canada's national airline, so the prime minister at the time, Jean Chretien, submitted a bill to change the name to Air Canada in 1965. Today, Air Canada is the largest airline in the country based on the size of its fleet and the number of passengers it carries. Its headquarters are in Montreal, with hubs in Calgary, Toronto, and Vancouver.

Air Canada offers plenty of different positions, such as pilot, flight attendant, ramp agent, customer experience specialist, aircraft maintenance engineer, and processing specialist. Here are some benefits you may receive as an Air Canada employee:

  • Health, dental, vision, and life insurance

  • Disability insurance

  • Vacation and paid time off

  • Maternity and paternity leave

  • Employee travel programs

  • Discounts on services like car rentals, vacation packages, and accommodation

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Related: How Long Does It Take To Become a Pilot? (Will Skills)

10. Bell Canada

Size: More than 10,000 employees

Industry: Telecommunications

Description: Alexander Graham Bell and Charles Fleetford Sise founded the Bell Telephone Company in 1880 after Alexander created the first telephone. The company, commonly referred to simply as Bell, offers internet, digital television, cell phone, home phone, and radio broadcasting services. Its headquarters are in Verdun, Quebec, but the company provides nationwide services with stores in almost every province and territory, except Nunavut.

You can find positions like retail sales associate, data entry analyst, business service representative, broadcast technician, financial analyst, and administrative assistant at Bell Canada. Here are some benefits you may receive as an employee:

  • Flexible health and dental benefits for you and your family

  • Life insurance

  • Vacation and paid time off

  • Maternity and paid time off

  • Mental health and wellness benefits

  • Employee savings plan with contributions from Bell

  • Discounts on Bell products and services

  • Flexible work arrangements

  • Recognition programs with bonus compensation

  • Family assistance programs

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Please note that none of the companies, institutions, or organizations mentioned in this article are affiliated with Indeed.

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