What Is IT Training? (With Benefits, Examples, and Tips)

By Indeed Editorial Team

Published June 27, 2022

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

Today, technology affects almost every business in some way. Whether it's a technology-based company or a business that uses IT to carry out day-to-day tasks, understanding basic technology is important for employees. Learning about IT training can be helpful, as companies often expect job applicants to have a certain level of technological training for different roles. In this article, we answer the question "What is IT training?", outline some skills this training offers, explore common career paths in IT, list its benefits, and explain why it's important.

What is IT training?

When answering the question, "What is IT training?", it can help to know that there are various aspects to this topic. The definition can vary because requirements often differ depending on the business or industry. IT training typically covers a diverse range of skills relating to the many internal systems of a company, which organizations often rely on to operate effectively. Examples of fields in which employees can receive IT training include cyber security, desktop applications, programming, or software applications.

Related: 10 Technology Careers (With Salaries and Primary Duties)

What skills does IT training offer?

IT is a constantly growing and evolving industry, which means the skills employers want may change to match the industry and market. Typically, working in the IT industry involves understanding a wide spectrum of basic and specific technical skills and having some level of programming expertise. Professionals in this industry may also require interpersonal skills, as many IT employees work in teams, which can involve working together to fulfil project briefs.

Interpersonal skills might include those like good oral and written communication, critical thinking, and problem solving. IT training can provide many of the skills that an information technology position may require, including those for the basic operation of technical systems and processes. Broad categories of IT training that can have many subcategories include design and expansion, maintenance and operations, technical support, and implementation strategy. Here are just some of the skills you might learn with IT training:

  • artificial intelligence

  • coding and programming

  • cloud computing

  • computer design

  • cyber security

  • data storage

  • data mining

  • full-stack web development, which can include various programming languages

  • database management

  • mobile application development

  • networking and wireless programming

  • software and systems applications

  • operating systems

  • VoIP

  • web design

Related: 52 IT Skills for Resumes (With Five Steps and a Template)

Career fields in IT

While most jobs in this sector require a strong background or knowledge of technology, each career path may differ regarding specific IT skills. If you're considering a career in IT, a good place to start is to determine what area of the industry you'd like to work in. This can reveal which skills might be necessary. If you're considering a university degree in IT, there are many options, like a Bachelor of Information Technology, or a Bachelor of Science in Information Technology, Data Science, or Computer Science.

If you'd prefer to get a college diploma, there are several job-specific diplomas to consider, like information technology and game development, data analytics, information systems security, or computer systems technician. There are many potential jobs in the information technology sector, but here are some career paths to consider:


This sector includes jobs like IT analyst, business analyst, reporting analyst, risk analyst, forecast analyst, cyber security analyst, and data analyst. These positions typically require an individual to have a strong background in information technology, as they typically produce reports on business operations and systems that rely on technology. Analysts work to improve the manner in which a business operates, which can include many technical systems or operating strategies.


A career path in this sector can include jobs such as information and communications technology (ICT) risk and security specialist, IT security operations officer, cyber security analyst, information security manager, or IT security consultant. Individuals in this field typically work to safeguard the security of a company's computer systems and internal and external networks. This career often requires more comprehensive technical knowledge, because securing computer data can be essential to many companies. Employers in this area typically look for applicants with an IT degree in a related field and some experience, especially if they're applying for higher-level positions.


Jobs in this sector include positions such as teaching, consulting, machine learning, and research. Some role titles include senior data scientist, junior data scientist, data analyst, data engineer, and data science consultant. Data science positions can often mesh with jobs similar to data analysts, although data scientists typically have a higher degree of programming expertise. Data scientists have similar skills to data engineers, for example, who use "big data" to create intricate behavioural systems. To progress from a data analyst to a scientist, employers typically look for applicants who have a master's degree in a related field.


The software sector is vast and can include positions such as software developer, software engineer, ICT engineer, senior software analyst, and junior software developer. Employers in this field typically look for individuals who can design and build software applications and systems, including writing detailed protocols and directives that programmers use for writing specialized code. They also look to qualified individuals who can run and assess a variety of different computer programs and applications. Often, employers look for applicants with a minimum of a bachelor's degree and related experience.


IT support is a growing field as more and more businesses rely on information technology to operate. IT support technicians are often essential to businesses, as they help to keep computers, software, and technical systems running at optimal capacity. They administer technical help to employees for most issues relating to computer systems and software, such as installing new programs, setting up new employee systems, configuring company systems, and maintaining logs for repairs or service. This position can be remote or in-person and may involve teaching new or existing employees how to use a company-wide software program or system.


Design is another sector of information technology that can have a wide range of positions. For example, design can incorporate jobs like computer software engineers, computer engineers, software designers, hardware designers, web designers, and system designers. Computer designers typically design and build various types of computer systems and parts. Designers often have more than one area of expertise, including computer or software development, programming, hardware design and engineering. In this sector, you can find jobs in small companies, large organizations and even individual businesses that specialize in customized computers, programs and systems.

Related: The Top 25 Best Paying Technology Jobs (With Salaries)

Benefits of IT training

As technology advances and businesses continue to rely on it, employers' demands for trained IT applicants are likely to increase. Employers may expect all employees to have basic technology knowledge and be able to use certain industry programs or specific systems, like phone, payment, or billing applications. Applicants who have this training may have a better chance of securing certain jobs. Here are more examples of the benefits of IT training:

  • Remain current on industry trends: Training in various aspects of IT can allow you to stay up to date with the ever-changing technology field. This can allow you to have an informed dialogue with potential employers and colleagues in the sector, which might increase your chances of getting a job.

  • Earn a higher salary: Like many sectors, individuals with more education and training often earn more money. Whether that's getting a degree or attending a few relevant courses, training can often help you qualify for better earnings.

  • Excel in your current position: Many employers offer free training to their employees, which typically helps employees perform better in their jobs. This training might also help you get a promotion within the company.

  • Increase your confidence: IT training can help you feel more confident in your skills, which can often result in improving your work, getting better jobs, and increasing your job satisfaction.

Related: 15 Exciting Jobs in Computers to Explore for the Future

Why is IT training important?

IT training can be important for employees, senior management, and the company. When a company succeeds, it can often afford to pay more to its qualified employees and hire new employees as it expands. For the individual, training can be important for remaining relevant and helping a business succeed. As senior management, investing in IT training can help employees become more productive and efficient in their jobs, which can help improve overall department output.

When an employee feels more confident in their job and able to handle new technologies, they often become more motivated, creative, and willing to solve problems or think critically. IT training can be important for IT managers because it provides them with an opportunity to train team members, which can encourage teams to take on additional responsibilities. For employees, this can allow them an opportunity to receive recognition and achieve promotions. Training can also help employees adjust to new technologies more efficiently, which can help to increase company morale in times of change.

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