What Are Opinion Leaders? (With Importance and Examples)

By Indeed Editorial Team

Published June 10, 2022

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

In most businesses or industries, there are often certain people acknowledged for their level of expertise and respectable status in society. These are opinion leaders who can influence others' opinions due to their credibility and high regard in a particular area. Learning about opinion leaders and their characteristics can help you recognize opinion leaders in your industry and how they can impact a community. In this article, we answer the question, "What are opinion leaders?", discuss why they're essential, describe the characteristics of an opinion leader, and provide examples of opinion leaders.

What are opinion leaders?

Knowing the answer to "What are opinion leaders?" can help you realize people with established influence in your industry and possibly network with them. Opinion leaders are individuals or organizations that exert a significant amount of influence within their network and can affect the opinions of connected individuals. They usually have a high level of expertise and authority in their specific markets, areas, or industries. People generally trust their views and opinions, enabling them to influence public opinion effectively.

Some opinion leaders can make a career from what they do to become professional influencers. They can sway their audience on specific affairs, such as industry trends, consumer behaviour, or current events. Other opinion leaders may be natural individuals that people respect and trust in a particular community. It can be an online community, physical area, or industry. The status of opinion leadership may change with time, and different people can be opinion leaders in various fields or locations.

Why are opinion leaders important?

Opinion leaders are important in many markets or industries because of their ability to influence public opinion and consumer trends. Because of their unique industry authority, they're often the first to test products or services and share their reviews with the public. They also update customers on products usage and give application tips or advice. Their opinions can directly impact how well consumers receive the product or service. People trust them to share their insight into situations or services when needed.

Opinion leaders are also essential because they can uniquely promote a business. These leaders act as an intermediary between marketers and their specific target audiences. For instance, suppose a company launches a new product, they can contact opinion leaders for endorsements, advertising campaigns, or collaborations to promote it. Since their audience trusts them, they can validate the new product and help the company generate more sales, leading to increased revenue, brand recognition, and a more extensive customer base.

Related: What Is Collaborative Leadership? (7 Tips for Collaboration)

Characteristics of an opinion leader

Opinion leaders typically possess certain qualities that make them successful and reliable sources of information in their fields. Here are eight characteristics of distinguished opinion leaders:

Influential and socially responsible

Opinion leaders conveniently influence the public's opinion about a particular product or service. Since they're mostly role models for their audience, consumers believe and trust their opinions. They're usually socially responsible, so it's easier for them to encourage customers to patronize brands they recommend. They often serve as advocates for the products or services they're promoting. For example, if they're suggesting a fitness centre, they can be physically fit to show their audience the brand is effective.


These individuals have significant knowledge about the products or services they promote. They take their time to learn all about the product or service they want to endorse. They explore a product and its features to be aware of the pros and cons before sharing it with their audience. This enables them to maintain their reputation in the industry and become experts in their field.

Communicate effectively

Opinion leaders comprehend and clarify information from the brands they endorse or promote. This is to communicate the actual values and features of the product. They also receive and convey information from media channels to their audience. They often have excellent communication skills that enable them to effortlessly relate with their audience and followers. People listen to opinion leaders because they can connect with them to exchange useful and valuable information.

Related: 7 Ways to Communicate Effectively (Plus Benefits and Tips)

Respectable and of high social status

Opinion leaders are often highly respected people of high social status in their community, allowing people to build trust in them. They earn their followers' trust by becoming socially respectable experts in their distinct fields. With their knowledge and expertise, opinion leaders can influence people's actions and perceptions through their words and deeds.


These leaders often embody a charismatic aura that allows them to confidently relay their message or insights. They tend to have likeable personalities that people admire and want to emulate. Opinion leaders use their charms and sense of charisma to gain their audience's attention. They narrate their experiences in an engaging way that makes people trust and listen to them. They act as role models and present a lifestyle that their audience desires. This enables consumers to trust their recommendations and patronize their brands to seem like them.

Public relations professionals

Opinion leaders are professionals in handling public relations affairs. They receive factual information and disclose it to their followers in simple terms. They're often comfortable with public speaking and can conveniently win their audience's attention and loyalty. These leaders handle public affairs professionally and continually strive to maintain their reputations and brand honour.

Related: 12 Public Relations Careers (With Average Salaries and Duties)

Social media presence

Opinion leaders are often active on social media platforms. They understand that it's one of the best ways to reach their audience and continuously engage with them. These professionals can share their views, perceptions, or sentiments on social media and effectively influence their follower's decisions. Opinion leaders can share pictures or videos on social media to narrate their experience with a product or show their followers helpful tips on how to use it. These platforms allow them to share relevant information with ease. It also creates an opportunity to reach a wider audience and gain more potential followers.

Social media allows for better interactions with followers that can make them feel special. They include industry-specific information that can help their audience with their profiles. They also provide followers with constant updates about courses, webinars, or conferences they can explore to aid their professional development.

High social participation

Opinion leaders often participate in social affairs, especially those regarding their area of expertise. Issues surrounding these leaders tend to interest and concern them. They become experts in their fields by acquiring knowledge and experiences from social issues that intrigues them. Focusing and participating in the resolution of societal problems can influence their audience's views and general public reaction. For example, an opinion leader donating and volunteering to a charitable cause can create a positive wave and encourage others to support the motion.

Related: Social Skills: Definition and Examples

Examples of opinion leaders

Here are examples of opinion leaders that people consult for advice or opinions in daily life situations:

Family, friends, and role models

A common form of opinion leadership people encounter daily is from friends and family. People tend to consult those closest to them first when they need guidance or honest opinions. Similarly, you can contact your role model if you need career-related advice or recommendation. People's relationships with family, friends, and role models can directly impact your life decisions. It can also influence your worldview and opinions about several topics. It's easier to trust and follow their opinions since they're people you love and respect.

Business leaders

Business leaders may also be effective opinion leaders who can influence the public's opinion about a product or service. They pay attention to consumers' trends and habits and can change the way people use products or services. For instance, business leaders in logistics or distribution channels can influence consumers' opinions over their market competitors. They listen to consumers to understand their needs and reservations about products and search for possible solutions. If they create a distribution channel that solves all consumers' complaints and makes them happier, they can increase their influence in that business market.

Similarly, business leaders in the technology industry can influence the way people use technological products, such as televisions, cellphones, or personal computers. They use their industry knowledge to analyze customers' data and get information on what to improve in their products. Since technology is a dynamic field with constant advances and developments, they can use the new advances to influence the public's demand for their products.


Celebrities are the most noticeable opinion leaders and exert significant influence and power over their audience. They use mainstream media and social media to convey their message and typically reach an extensive range of followers. Celebrities often enhance brand recognition and awareness during collaborations. They promote products or services, and people trust them to patronize those resources because they're identifiable and familiar. Companies benefit from this trust by selling more of their products or services, and the celebrity generates more income by selling their influence.

Explore more articles