What Is Manager Training? (Definition, Types, and FAQs)

By Indeed Editorial Team

Published June 26, 2022

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

Managing a team of people, such as employees, involves taking on leadership responsibilities. Managers can develop various leadership styles and coaching skills through specialized training. Understanding and attending manager training, also known as management training, can help you become a better manager. In this article, we discover what manager training is, learn about the types of management training, explore benefits of management training, and review the answers to FAQs.

What is manager training?

A manager training course can provide managers with tools to help create a positive workplace. During training, a manager may learn how to motivate their team, leading to increased job satisfaction and productivity. The type of management training you receive may emphasize soft skills, such as communication and empathy, which enable you to develop better teamwork and more progressive relationships with employees. Management training may introduce or re-train individuals in standard management techniques. Management training is important because it helps ensure that individuals in manager positions understand their responsibilities and can develop teams that work effectively.

Related: What Are the Responsibilities of a Manager?

Types of management training

A variety of manager training programs can help managers excel in their roles and lead a team of employees effectively. Here's a list of types of management training you may pursue to develop and improve your skills and understanding:

Leadership training

Training for management leadership is ideal for anyone with a supervisory role who's seeking to maximize efficiency and achieve organizational goals. Leadership training may be beneficial to both newly promoted managers and experienced supervisors. By participating in leadership training, managers can increase the value of the work they create. They can also operate more effectively with their employees and achieve increased productivity and efficiency in the workplace. Developing leadership skills also helps managers train employees creatively and systematically, explore opportunities for collaboration and profitability, and address broader managerial issues.

Related: Guidelines on Effective Leadership in the Workplace

Soft skills training

Soft skills are aspects of human interaction, such as communication, personality traits, social attributes, and general habits that help build and maintain relationships. For example, training employees on how to answer the phone and establish a welcoming environment is a beneficial soft skill. Developing soft skills, such as establishing rapport, maintaining small talk, and motivating others, is a critical element of managerial responsibilities. The development of these skills is vital to the advancement of cooperation and unity within an organization.

Read more: Why Are Soft Skills Important? (With Definition and FAQs)

Project management training

Training in project management includes guidance on the planning and supervision of projects. Project management is an important skill if you're a manager in a project-based company that uses projects as a primary tool for conducting business. One of the primary goals of project management is to maximize the productivity of an organization by accommodating the needs of administrative, technical, and executive employees. Project management training can help you develop critical thinking skills to manage complex projects. It may also help you develop interpersonal skills, leadership capabilities, and technical skills.

Conflict management training

Conflict management training equips managers with skills applicable to many workplace situations, such as supervising employees, handling organizational challenges, and communicating in difficult situations. The purpose of conflict management training is to help managers relate to employees better, resolve disputes quickly, avoid further escalation, and repair employee-company relations. You can enhance your ability to address external pressures through conflict management training and develop a positive reputation within an organization.

Related: What Conflict Resolution Skills Are Important for Workplace Success?

Performance management training

Performance is extremely important in a business organization. Employee and executive performance can have a major impact on the overall success of an organization. Managers can learn how to engage in effective communication with employees during performance management training. Having effective communication with employees can promote career advancement and improve relationships between managers and employees. Performance management training emphasizes the processes of setting goals, evaluating performance, providing performance feedback, and encouraging positive employee behaviour.

Performance management training teaches managers how to organize frequent review sessions, plan team-building activities, and balance past performance with future goals. An organization's performance management system can contribute to better work quality among all its employees. As performance management aligns the workforce with business goals and focuses on continuous individual development, it creates a strong organizational culture that maximizes individual and organizational performance.

Related: Why Performance Management Is Important (With Team Benefits)

Risk management training

A primary goal of risk management is to minimize potential adverse effects on business processes. Risk management training helps managers make more effective and successful risk management decisions. Training in risk management teaches managers how to identify, analyze, and mitigate risks. Managing risk involves managers making accurate judgments about what may occur in the future. This can help them construct plans to avoid the effects of the potential risks.

Managing risk can help managers anticipate market changes, environmental influences, and economic changes. Training in risk management can help managers identify and evaluate risks based on their complexity. Risk management is essential to an organization's ongoing efforts to reduce several types of risks while also making immediate and effective solutions to any expected or unforeseen issues.

Related: A Guide to Risk Management Process (With Practical Examples)

Client relationship management training

The purpose of training in client relationship management is to teach managers how to interact effectively with clients and develop positive working relationships. Managing a project or leading a team is just one aspect of their job. Managers also interact with clients throughout the course of a project. As part of maintaining client relationships, it's important to improve client service and deliverables. Client relationship management training assists managers in cultivating and maintaining good client relationships.

Related: How to Build Client Relationships (Why They're Important)

Benefits of manager training

Training programs for managers are an effective method for enhancing the abilities of executives and developing their talents. The following are five benefits of management training:

Develops your understanding of managerial roles

Management training programs can help current and aspiring managers gain a better understanding of their roles. Managerial responsibilities extend far beyond the management of daily operations. A manager position involves responsibility, organization, and customer service.

Related: 55 Manager Titles in 7 Industries (Plus the Importance of Managers)

Creates unity within an organization

Training programs can foster greater unity and collaboration within an organization. An organization's unity has a significant impact on the creation of meaningful work for individuals and a sense of direction for the entire organization. Effective management courses can teach skills like team building and communication.

Provides you with professional feedback

Managers can reach their full potential through the insightful feedback of other professionals in a management training program. Training programs can often include instructors who have experience in different business fields. The feedback process provides managers with constructive criticism and enables them to improve their focus and results. It also fosters teamwork and creates good communication.

Improves your communication skills

An important benefit of management training is learning to transfer information in a way which is engaging and insightful. Active listening and clear communication skills are essential for managers and leaders. Communication can be verbal, written, or mediated remotely, such as through video conferencing.

Strengthens your decision-making skills

Professional training can improve your ability to make management decisions. The ability to make positive and forward-looking decisions is vital for the success of the organization. Management training that incorporates decision-making can teach you to do cost-benefit analyzes, collaborate with others, and focus on strategic goals.

Management training FAQs

Here are some frequently asked questions about management training:

What does training effectiveness mean?

Training effectiveness measures the impact of a training program on the trainee's knowledge, skills, performance, and an organization's productivity. Establishing your training goals and objectives before training allows you to assess your progress more accurately. For example, you may measure your sales numbers, productivity, and overall mood before and after management training. By comparing the two assessments, you can assess the quality and effectiveness of your training program.

What is the difference between training and mentoring?

A key difference between mentoring and training is the understanding of the relationship. In a mentoring relationship, less experienced professionals receive guidance and advice from more experienced professionals. The interaction typically occurs between two colleagues, with one serving as the teacher and the other as a student. Mentoring relationships are more personal and private, while the relationship between a trainer and a trainee is usually impersonal and hierarchical. Trainers typically supervise a group of students, while mentors supervise a single mentee. This can create a mentoring relationship that's much more intimate than that of a training relationship.

Is management training an internal or an external program?

A management training program can be an internal program offered by the company or an external program involving instructors and participants from a variety of organizations. Internal training methods involve using a company's own knowledge and resources to deliver specific types of training. External training provides employees with the opportunity to get out of their comfort zone to find new solutions or ways of approaching projects.

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