Call Centers for hire in Niagara Falls, ON

Indeed Smart Sourcing matches you with quality talent in Niagara Falls, ON to make your hiring faster and simpler.

  • Ready to work now

    710

    candidates

    Resume updated in last 6 months

  • Most popular skills

    Customer Service
    8%
    Communication Skills
    7%
    Time Management
    6%
  • Education level

    High school diploma or GED
    41%
    Bachelor's degree
    23%
    Vocational or technical training
    21%
  • Years of experience

    More than 10 years
    50%
    6-10 years
    30%
    1-2 years
    10%
  • Current company

    • Concentrix
    • Canadian Tire Financial Services
    • Accenture
  • Time at current job

    1-2 years
    40%
    More than 5 years
    40%
    2-5 years
    20%

Browse Indeed's database of 710 profiles for Call Centers in Niagara Falls, ON

Last updated: Oct. 24, 2026

Call Center: Cost of hiring?

  • Common salary in Niagara Falls, ON: $39,996 yearly
  • Typical salaries range from $37,994 – $42,104 yearly

*Indeed data (CA)

  • Customer service

    St. Catharines, Ontario

    Licenses & certifications

    Ontario Class G2 Driver's LicenceDriving Licence

    Skills

    LeadershipCommunication SkillsTime ManagementOrganizational SkillsAnalysis SkillsCustomer Service
  • Deli Clerk

    Niagara Falls, Ontario

    Licenses & certifications

    Smart ServeServingOntario Class G2 Driver's LicenceMicrosoft ExcelDriving Licence

    Skills

    Organizational SkillsCommunication SkillsLeadershipClimate Change AdaptationAnalysis SkillsCustomer Service
  • Insurance Broker

    Niagara Falls, Ontario

    Licenses & certifications

    Smart ServeAED CertificationSecurityFood Handler CertificationOMVICFirst Aid Certification+4 more

    Skills

    Communication SkillsAnalysis SkillsOrganizational SkillsTime ManagementCall Center ExperienceStore Management
  • Assistant Manager Trainee

    Niagara Falls, Ontario

    Licenses & certifications

    Smart ServeFood Handler CertificationSecurity Guard Licence

    Skills

    Communication SkillsAnalysis SkillsOrganizational SkillsTime ManagementSalesCall Center Experience
  • Customer Service Representative — Inbound & Outbound Calls

    Niagara Falls, Ontario

    Licenses & certifications

    AED CertificationHealth Care Provider Cardiopulmonary Resuscitation (Cpr–hcp) CertificationFirst Aid CertificationBasic Life Support (BLS)Food Handler CertificationCPR+2 more

    Skills

    Information ProcessingOrganizational SkillsTime ManagementCustomer ServiceOutbound CallingCustomer Support
  • Hostess/Server

    Niagara Falls, Ontario

    Licenses & certifications

    Smart ServeDriving Licence

    Skills

    Time ManagementOrganizational SkillsCashieringSchedule ManagementCPRCustomer Service

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Frequently Asked Questions

What is Indeed Smart Sourcing?

Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.

Are there additional products that can help me find candidates on Indeed?

Yes, you can create a free Indeed employer account">create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.

What skills do call centers tend to have?

According to the candidates available on Smart Sourcing, the most common skills for a call center include: customer service, communication skills and time management.

What licenses or certifications are common for call centers?

Common licenses or certifications for call centers include: Smart Serve, Driving Licence and First Aid Certification.

What are some job titles related to call centers?

According to Indeed's Smart Sourcing data, job titles related to call centers include: assistant manager trainee, customer service representative — inbound & outbound calls and inbound call centre representative.

What level of education is common for a call center?

High school diploma or GED is the most common level of education for a call center in Niagara Falls, ON, according to available candidates on Smart Sourcing.

How many years of experience is common for a call center?

Most call centers have 11 years of professional experience.

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