Information Technology jobs in Newmarket, ON
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108 jobs
- York RegionNewmarket, ONPostedPosted 3 days ago·
- Demonstrated experience with LAN/WAN (Microsoft Windows) environments (software/hardware) including experience with Microsoft Office desktop application and…
- View all York Region jobs - Newmarket jobs - Support Analyst jobs in Newmarket, ON
- Salary Search: Support Analyst 1 salaries in Newmarket, ON
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- York RegionHybrid remote in Newmarket, ON$125,684–$147,837 a yearPostedPosted 12 days ago·
- Minimum five (5) years experience managing large corporate hardware and software networking systems including lifecycle management, installation, repairs,…
Network Engineer
Urgently hiringtelMAX Inc.Newmarket, ONFull-timeMonday to Friday +2Easily apply EmployerActive Today- A familiarity with the residential Wi-Fi experience, an interest in devices and 'new things', attention to detail and a big picture understanding of how all the…
- Magna International Inc.Aurora, ONPostedPosted 11 days ago·
- Regular evaluations and a dedicated mentor will support you throughout the journey, so we can always focus on your strengths and match you with a position that…
- Anglican Diocese of TorontoHybrid remote in York, ONFull-time +2Monday to Friday
Easily apply EmployerActive 6 days ago- Basic information technology, financial and accounting experience is preferred.
- Be the lead person, under the direction of the Director of Finance, to work with…
- Expert Geophysics LimitedAurora, ONFull-timeMonday to Friday +1
Easily apply EmployerActive Today- Working knowledge and use of computers & basic physics.
- Assemble, test, and develop and implement new technologies and practices.
- Southlake Regional Health CentreNewmarket, ONFull-time
Easily apply PostedPosted 30+ days ago·- It requires utilizing the hospital’s ticketing system to review incidents and service requests to address technical issues that the hospital users are facing,…
- ArcelorMittal Tailored BlanksConcord, ONPostedPosted 11 days ago·
- Manage inventory and order hardware accessories (mouse, keyboard, etc.) for end users.
- Renew warranties for PCs and printers.
- Software DiamondsRemote in Markham, ONPostedPosted 30+ days ago·
- Design, develop and implement information systems business solutions.
- Experience: 1 year to less than 2 years.
- Conduct business and technical studies.
- Canada's WonderlandVaughan, ONPostedPosted 2 days ago·
- Resolve in house and 3rd party software and hardware issues.
- Experience in troubleshooting software, hardware, and network problems.
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- M.I.S. ElectronicsRichmond Hill, ONPostedPosted 6 days ago·
- Establishing and implementing policies and procedures for information systems.
- Planning, organizing, directing, controlling, and evaluating information systems.
- Willx Technologies IncUxbridge, ON$33.79 an hourFull-time +1PostedPosted 30+ days ago·
- Evaluate and install computer hardware, networking software and operating system software.
- Implement data, software and hardware security procedures.
- Matheson ConstructorsAurora, ONPostedPosted 3 days ago·
- Installing, configuring and maintaining operating systems, servers, software and hardware systems in support of business operations.
- View all Matheson Constructors jobs - Aurora jobs
- Salary Search: IT Co-Op Student, Summer 2024 salaries
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- GGI Road &TrafficAurora, ON$48,000 a yearFull-timeMonday to Friday +2
Easily apply PostedToday·- Reports To: * Ontario Technical Support Manager.
- GGI Road & Traffic is seeking a passionate and driven Product Support Person to join our team.
- Client of EmergiTel3.3OntarioPermanentMonday to Friday
Easily apply EmployerActive 4 days ago- Extensive knowledge of software development and its technologies.
- Continuous learning of the technology followed by Microsoft Dynamics certification(s).
Job Post Details
Support Analyst 1 - job post
Newmarket, ON
$40.61–$44.14 an hour
You must create an Indeed account before continuing to the company website to apply
Location
Newmarket, ON
Full job description
Job Description:
POSITION PURPOSE:
Reporting to the Supervisor, IT Service Desk, is responsible for ensuring all help desk requests requiring support are resolved in an efficient, professional and timely manner.
MAJOR RESPONSIBILITIES
- Responds to Help Desk inquiries from Regional staff to provide solutions on all Regional computer equipment and software issues/problems; refers unresolved issues as required.
- Records all client interactions using ticket tracking software; monitors and alerts Management of urgent issues.
- Ensures referral, escalation and follow-up procedures are being applied correctly and effectively to meet the goal of providing excellent customer service.
- Responds to enquiries in a timely manner; provides advice and training to new staff in area of expertise.
- Participates in meetings, attends seminars, conferences and training as required.
- Ensures that services provided meets Regional customer service standards.
- Performs other duties as assigned in accordance with Branch and Department objectives.
QUALIFICATIONS
- Successful completion of a Post Secondary Certificate or Diploma (1 year or more) in Information Technology or related discipline, or approved equivalent combination of education and experience.
- Minimum one (1) year demonstrated experience directly supporting clients through a Help Desk process.
- Valid Ontario Class “G” driver’s license free of any serious offences under the Highway Traffic Act and reliable vehicle for use on corporate business
- Demonstrated experience with LAN/WAN (Microsoft Windows) environments (software/hardware) including experience with Microsoft Office desktop application and Microsoft Exchange and CITRIX
- Knowledge of and demonstrated ability in corporate core competencies including customer service, communication, teamwork, initiative/self management and accountability and flexibility/adaptability.
- Knowledge in the operation of Help Desk software.
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