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Data Entry jobs in Toronto, ON

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    • High attention to detail and proficiency in data entry.
    • Resolve customer complaints or escalations effectively while maintaining a professional demeanor.
    • Strong administrative skills, including data entry and record keeping.
    • Greet and welcome patients as they arrive at the dental office.
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    • Comfortable with data entry and administrative tasks.
    • This role also provides administrative and operational support, including data entry and document handling…
    • While all members of our clinic operations team assist in various areas of our operation, the primary focus for this role will be handling incoming calls,…
    • Perform data entry and other administrative tasks as required.
    • Assist with setup and cleanup for large or special internal catered events (e.g., lunches,…
    • Assist with bookkeeping data entry.
    • Experience managing social media accounts and creating content.
    • Have you managed social media accounts for a business?
    • Manage accounts payable and accounts receivable processes.
    • Proficient in Microsoft Office Suite, particularly Excel for data analysis.
    • Strong data entry and organizational skills.
    • Maintain accurate case tracking, documentation, and data quality across systems.
    • ✓ High volume data entry and maintaining accurate records in the system.
    • ✓ Supporting the Buyer with administrative and purchasing-related paperwork.
    • Ensure accurate and timely data entry (MP2).
    • Provides exceptional service to internal customers through parts counter distribution.
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Job Post Details

Dispatcher / Customer Service Representative - Western Canada & Cross Border - job post

GALAXY FREIGHTLINE INC.
3.1 out of 5 stars
Mississauga, ON L4W 1J2
$40,000–$120,000 a year - Permanent, Full-time
Responded to 51-74% of applications in the past 30 days, typically within 3 days.

Job details

Pay

  • $40,000–$120,000 a year

Job type

  • Permanent
  • Full-time

Location

Mississauga, ON L4W 1J2

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Disability insurance
  • Extended health care
  • On-site parking

Full job description

Overview
We are looking for a Dispatcher/Customer Service Representative (CSR) with expertise in Western Canada and Cross-Border freight operations to join our growing team. This role is crucial for ensuring seamless communication, efficient logistics management, and superior customer satisfaction. The ideal candidate will be a highly organized, detail-oriented professional with a strong background in dispatching and customer service within the transportation industry.

Responsibilities

  • Coordinate and dispatch cross-border shipments, ensuring timely pickups and deliveries.
  • Utilize Transportation Management Systems (TMS) to monitor, track, and document shipments accurately.
  • Collaborate with 3PL providers, drivers, and internal operations teams to resolve delivery delays, route issues, and other logistical challenges.
  • Respond promptly and professionally to customer inquiries via phone and email.
  • Maintain and update shipment data, ensuring accuracy in all customer records and operational systems.
  • Analyze client needs and provide tailored solutions for freight logistics to improve overall service efficiency.
  • Manage cross-border documentation to ensure compliance with transportation regulations.
  • Resolve customer complaints or escalations effectively while maintaining a professional demeanor.
  • Work collaboratively with internal teams to optimize routes, reduce costs, and improve delivery performance.

Experience

  • Minimum 2+ years of experience in Dispatching or Customer Service roles within the transportation and logistics industry.
  • Solid understanding of Western Canada and Cross-Border freight operations.
  • Proficiency in using Transportation Management Systems (TMS) to monitor and manage shipments.
  • Strong ability to multi-task and prioritize in a fast-paced, high-pressure environment.
  • Exceptional verbal and written communication skills with strong phone and email etiquette.
  • High attention to detail and proficiency in data entry.
  • Experience with SyteLine software or similar systems is a strong asset.
  • Bachelor’s Degree or equivalent work experience is required.
  • Ability to work both independently and collaboratively within a team.

Join us in delivering outstanding service that keeps our customers coming back!

Job Types: Full-time, Permanent

Pay: $40,000.00-$120,000.00 per year

Benefits:

  • Dental care
  • Disability insurance
  • Extended health care
  • On-site parking
  • Paid time off
  • Vision care

Ability to commute/relocate:

  • Mississauga, ON L4W 1J2: reliably commute or plan to relocate before starting work (required)

Education:

  • Bachelor's Degree (required)

Experience:

  • Dispatch/CSR: 2 years (required)

Work Location: In person

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