Customer Service Manager jobs

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Call Centre Manager
Omcan - Mississauga, ON
Ability to back-up Customer Service Representatives during peak times if needed. Monitor and improve call volumes, telephone handling and evaluate performance...
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Client Manager
SAI Global - 15 reviews - Toronto, ON
The Client Manager will serve as the key liaison between their assigned clients and SAI Global. Work experience in sales, business development, customer service...
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Client Experience Manager
All Canadian Self-Storage - Toronto, ON
Many of our Customer Experience Managers advance to higher-level positions. Management may also ask for help with other tasks and are constantly looking for...
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Manager, Customer Success
Softchoice - 56 reviews - Oakville, ON
Manager, Customer Success. If we see a match with your skills and our open roles, we will reach out to you to schedule time to talk so that we can learn more...

Customer Service Manager

The Coca-Cola Company - 7,022 reviews - Brampton, ON
Ensure TMMC Customer Service Team manages timely and appropriately customer inquiries, issues, manual keying of orders, order compliance, order rushes and...

Senior Customer Success Manager

Myplanet - 5 reviews - Toronto, ON
Provide support and coaching to other Customer Success Managers. Sr Customer Success Managers at Myplanet are cross-functional individuals that are one part...
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Customer Service Manager

Air Canada - 571 reviews - Montréal, QC
If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth...

Manager, Contact Centre Operations

Four Seasons - 1,164 reviews - Toronto, ON
Provide coaching and leadership to Supervisors, Lead Agents and Specialists to develop and implement strategies to achieve and exceed performance goals (Sales,...

Manager, User Experience

Canada Post - 1,016 reviews - Toronto, ON
Collaborates with product owners and other key stakeholders to deliver a unified, cohesive user experience across our suite of digital applications and self...

Customer Experience Manager

Slack - 6 reviews - Toronto, ON
Solid leadership experience and an understanding of the dynamics involved in team leadership. Lead by example by providing unrivaled, near superhuman email...

Customer Service Manager

MindBridge Analytics Inc. - Ottawa, ON
Experience in customer service preferred. Your role, as the Customer Success Manager (CSM) will be understanding their needs, helping them ingest the correct...
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Customer Service Manager

TFI - 22 reviews - Greater Toronto Area, ON
$60,000 - $70,000 a year
Manager, Customer Service (Greater Toronto Area)*. We are a large organization located in the GTA looking for an energetic, results-oriented Manager, Customer...
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Sr. Manager Call Centre Operations

President's Choice Financial - 13 reviews - Toronto, ON
Manager Call Centre Operations. Responsible for daily, weekly & monthly self-service channel metrics and KPI’s.Ensure that service levels are maintained and...

Senior Manager, Customer Service (Call Center)

goeasy - 107 reviews - Hamilton, ON
Easyfinancial services is looking for a self-motivated, high performing and charismatic Senior Manager that can lead and manage a team of Customer Service,...
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PERSONAL LINES MANAGER/CUSTOMER SERVICE REPRESENTATIVE/PRODU...
Spriggs Insurance Brokers Limited - Oakville, ON
We currently have openings for Personal Lines Manager, Customer Service Representative and Producers. Very competitive salary, paid vacation, sick days and...
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Customer Support Manager - Player Support
Keywords Studios - Montreal - Montréal, QC
Uses, develops, and applies best practices for Call center / Support center environments. Hold regular status meetings with project team....
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