Patrolpersons provide security services to the campus community in a professional manner, helping to ensure the safety and security of UBC faculty, staff, students and visitors as well as safeguarding University property. Patrolpersons work in a wide variety of campus locations, patrolling the campus on foot, in vehicles and by bike. Patrolpersons provide assistance and information to community members.
Reports to the Patrol Supervisor or Museum Security Supervisor as designated. Works under general supervision and from oral and written instructions and established procedures.
Conducts campus security patrols on foot, bicycle, or vehicle, of all university areas and buildings to provide a safe environment for members of the university community through protection of its persons and property; anticipates, recognizes and appraises crime risk on campus and initiates actions designed to remove or reduce such risks as appropriate;
Observes and reports any incidents, writes thorough documentation of incidents through accurate report writing.
Receives and responds to complaints from members of the campus community and general public; investigates and reports incidents and complaints to supervisory staff and relevant external agencies as appropriate.
Attends events, alarms, accidents, emergencies, fire and ambulance calls on University property, and renders assistance, including basic first aid, as required.
Reports in writing all malfunctions and activation of various alarms, such as, intrusion, personal safety and denied card access.
Liaises with individuals, committees, groups and other off-campus associated agencies on crime prevention and security related issues in order to establish and cultivate a positive presence with the university community.
Provides assistance, information and direction to the university community and assists other law enforcement personnel when required to do so.
Escorts or transports students, staff or faculty members to any campus location, such as, residences, parking vehicles or classrooms as required.
Provides after-hours access to University buildings for authorized individuals.
Ensures that security patrol equipment, including patrol vehicles and bicycles, are in effective operating condition and advises supervisor of service requirements; may be required to perform routine maintenance on patrol vehicles or bicycles.
May be required to perform plainclothes surveillance activities.
Makes citizens arrests and holds and hands over criminal suspects to police.
Follows established departmental procedures and questions, challenges, and checks ID of individuals found on university property.
Conducts building and area searches in the event of bomb threats.
Effects temporary emergency repairs to campus property (for security reasons), when no Plant Operations personnel are available; transports and erects emergency barriers.
Acts as the communications operator, when requested by management or supervisory staff.
Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification.
Works under general supervision and from oral and written instructions and established procedures.
No supervision given.
Consequence of Error/Judgement
Works within well defined guidelines and procedures; exercising some judgment in establishing priorities and carrying tasks through to completion. Makes decisions related to perceived security risks and deals with or refers in accordance with standard security and departmental policies and procedures; inappropriate decisions may impact the security or safety of others.
High School graduation, Completion of BC Securities Services Act Training, Level 1 Occupational First Aid Training and Valid B.C. Driver's License. . the equivalent combination of education and experience. A minimumof one year of related experience, including security experience in a public environment or an equivalent combination of education and experience. Once hired must successfully complete departmental training program. Ability to perform word processing and data entry efficiently and effectively to create reports.
Experience working with alarm systems an asset.
Ability to patrol campus by bike or on foot.
Ability to remain calm, effective and safe when directing large groups of people.
Ability to prioritize security tasks according to established guidelines.
Ability to work effectively independently and in a team environment.
Ability to deal with a diversity of people in a calm, professional and effective manner.
Ability to provide quality services to customers in a courteous, patient manner.
Ability to communicate effectively both verbally and in writing with co-workers and campus community members.
Ability to communicate efficiently using a standard security radio system.
Ability to gather, record, and organize information with accuracy and attention to detail. Ability to compose and create accurate incident reports.
University of British Columbia - 11 months ago
The University of British Columbia, established in 1908, educates a student population of 50,000 on major campuses in two cities and holds a...