Temporary Full-time (for approximately 7 months) LOCATION: 250 Strasburg Rd., Kitchener Develops a reliable and integrated urban transit network for Waterloo Region by designing and implementing vehicle schedules for 170 peak buses and work schedules for 340+ bus operators. Creates and ensures accurate schedule related information for transit services (60 routes) is provided to 17 million transit customers annually. Collaborates in the annual service planning and implementation process, where major route and schedule changes are undertaken to develop the transit route network. Evaluates and implements minor service level, route, and schedule adjustments.
Ensures schedule integrity, operational feasibility, and customer convenience for all schedule changes. Provides detailed costing of proposed service changes. Develops cost-effective and efficient public transit vehicle schedules based upon route design and service standards, optimizing route connections, and satisfying customer needs. Creates daily and weekly operator work schedules for five schedule periods annually.
Develops a combination of non-conventional operator work schedules to meet service requirements throughout a twenty hour, seven day a week transit service. Evaluates, monitors and implements alternative vehicle and operator scheduling techniques to improve productivity and effectiveness. Develops and maintains customer schedule information for various automated customer information systems. Work requires periods of prolonged sitting, heavy visual concentration, attention to detail, and accuracy 80% of the time when using a personal computer and attending meetings.
Occasionally lifts and carries material weighing up to 10 kg. On-site inspections and on-board route surveys are conducted. Contacts with bus operators and customers are often of a sensitive or personal nature, requiring diplomacy and tact. Knowledge of concepts and issues relating to transit planning and operations normally acquired through the attainment of a university or college degree in Geography, Planning, Environmental Studies, or equivalent; plus Transit-specific training and skill development in the areas of scheduling, runcutting, and rostering normally acquired through significant scheduling experience, plus training programs offered by the Canadian Urban Transit Association.
Working knowledge of transit-related agreements and legislation, such as applicable collective agreements, Employment Standards Act, Highway Traffic Act, Grand River Transit service standards, and Regional policies. Knowledge and application of both Grand River Transit and standard industry practices related to the creation of transit operator work assignments in a unionized environment. Competence in mathematics for calculating, accounting, and budgeting. Research and analytical skills to collect, analyze, and interpret information concerning the operational feasibility and costs of changes to transit schedules, routes, and operator work rules and conditions.
Creativity, problem solving and organizational skills sufficient to balance numerous variables to develop optimum scheduling solutions. Human relations and communication skills to respond to inquiries, requests and complaints from staff and the public, using diplomacy and tact, and to participate as an effective team member. Proficiency in the use of a computer, utilizing transit-specific programs such as Hastus and the Transit Operations System, as well as conventional software, such as Microsoft Office, Outlook, Explorer, CorelDraw, InDesign, and Acrobat. Ability to read and interpret reports and studies, statistical data, industry publications, and computer software documentation.
Ability to write various reports, directives, information notices for Regional staff, external agencies, Grand River Transit customers, and members of the public. Ability to respond to requests, inquiries, and concerns regarding transit service from Regional staff, external organizations, and members of the public. Ability to conduct staff workshops, public meetings, and information sessions. Ability to facilitate Scheduling Committee and other consultative meetings.
Valid Class "G" driver's licence to drive a Regional vehicle, and ability to travel to various locations within the Region. Ability to support and project values compatible with the organization. WAGE: $34.09 - $42.61 per hour IS SHIFT WORK NORMALLY REQUIRED: NOApplication Notes:Please apply online at www.region.waterloo.on.ca by the closing date Mar 04, 2011 quoting competition number 2011-1102, or send your resume to: The Regional Municipality of Waterloo, Human Resources, 150 Frederick Street, 3rd Floor, Kitchener, ON N2G 4J3. We thank all applicants in advance; however, we will be corresponding only with those selected for an interview.Due Date:March 4, 2011Jobs are posted on The Working Centre's web site as a service to employers and job-seekers.
Please apply as specified in the posting.If you want to speak to an employment counsellor at The Working Centre for assistance with your job search, please call us at 519-743-1151.
The Working Centre - 2 years ago
The Regional Municipality of Waterloo is a regional municipality located in Southern Ontario, Canada. It consists of the cities of Kitchener...