Build Your Carrier With RONA!
PT Customer Service Skills Wanted!
There is a career opportunity available at RONA Airdrie– Store #610 in the Front End department. Reporting to the Management team, the Customer Loader provides exceptional assistance and service to RONA customers. The Customer Loader is responsible for maintaining department standards to ensure customers’ needs are met fully.
Follow all RONA policies and procedures as outlined in the Employee Handbook, National Health & Safety Guide, Code of Ethics, and other corporate communications;
Demonstrate and encourage RONA values in all decisions and actions;
Provide all customers with exceptional customer service through the use of RONA’s values and customer service programs;
Load customers purchases into their vehicles, gather empty shopping carts from the parking lot;
Greet customers at the door, guide customers to the products they are looking for.
Increase sales and margin with add-on sales and up-selling techniques;
Participate in regular development and training;
Learn and operate computer systems necessary for position (MMS, SODA, SKU lookup etc.);
Other assigned duties as needed.
Experience in customer service-focused roles;
Retail experience an asset;
Excellent listening, communication, and interpersonal skills;
Ability to work independently, take initiative, and demonstrate flexibility by providing other team members support;
Time management and problem solving skills;
Proficient computer skills;
Basic math skills and the ability to perform numerical calculations;
Must have a positive attitude and be a team player.
WE THANK ALL CANDIDATES WHO APPLY, HOWEVER ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED.