Title: Computer help desk representative - systems
( NOC: 2282 )
Terms of Employment: Permanent, Full Time, On Call, Shift, Overtime, Weekend, Day, Night, Evening
Salary: $51,600.00 to
$74,700.00 Yearly for 40 hours per week, Other Benefits, Medical Benefits, Dental Benefits, Disability Benefits, Life Insurance Benefits, Group Insurance Benefits, RRSP Benefits, Vision Care Benefits
Anticipated Start Date: As soon as possible
Location: Tumbler Ridge,
British Columbia
(1 vacancy)
Skill Requirements: Education: Some high school, Completion of high school, Some college/CEGEP/vocational or technical training, Completion of college/CEGEP/vocational or technical training, Some university, Completion of university
Credentials (certificates, licences, memberships, courses, etc.): Not applicable
Experience: 3 years to less than 5 years
Languages: Speak English, Read English, Write English
Specific Skills: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software
Work Setting: Help desk
Computer and Technology Knowledge: Windows, DOS, Linux, Unix, Hardware, Device drivers, Networking software, Networking hardware, Networking security , Extranet, Intranet, Internet, Servers, Applications - desktop, File management software, Security software, Word processing software, Spreadsheet software, Presentation software, Office Suites, Mail server software, Electronic mailing software, Electronic scheduling software, Communication software , CAD software (computer assisted software), Project management software, Programming software, Desktop publishing software, Mapping and data visualization software (GIS), Data analysis , Database software, Software development
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Manual dexterity, Attention to detail, Sitting, Combination of sitting, standing, walking, Standing for extended periods, Bending, crouching, kneeling
Transportation/Travel Information: Willing to travel, Willing to travel regularly
Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Other Information: Degree or diploma in a related field or equivalent experience. Experience with any of the following an asset: Linux/UNIX; ERP (Mincom); Cisco VOIP Telephony; and Blackberry/BES
Employer: Walter Energy (Western Coal Corp.) How to Apply:
Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.
By E-mail: careers@walterenergy.com
Web Site: http://walterenergy.com/
Advertised until: 2012/07/06 Canadian Job Bank - 11 months ago
