Special Service Associates are responsible for following through on special order and install sales from beginning to end. They ensure that Customers receive both the products they ordered and the services they requested in a timely and accurate manner. Special Service Associates will interact with Vendors, Installers, Associates in the store, trucking/shipping companies and the Customers themselves to ensure that excellent customer service is achieved. They will work at the desk answering customer questions (via telephone or in person) and resolving any issues that arise.
This is a GREAT role if you:
Are able to work a flexible schedule including evenings and weekends
Possess great reading and math skills
Have excellent communication skills
Have cash experience
Have excellent customer service skills and enjoy interacting with people
Have excellent decision making ability and problem solving skills
You must have a strong work ethic, coupled with undeniable enthusiasm and energy.
Possess the ability to thrive under pressure and a strong attention to detail
If you have previous experience as a Special Services Associate, we want to talk to you!
If you don’t, we’d like to teach you! Home Depot - 9 months ago