Primary Location

:

NB-Moncton-Moncton

Employee Status

:

Regular

Schedule

:

Part-time

Hours Number

:

25.00

Description

This position reports to the Manager Customer Service.

Main challenges

Offer customers personalized service and identify their needs

Perform basic operational activities

Complete planned training activities in order to obtain the desired level of knowledge for this function

Learn and respect established policies, standards and procedures

Inform customers on a specific range of Bank products and services related to your function, and make suggestions

Answer telephone calls and respond to customers' requests based on your knowledge

Qualifications

Completed High school diploma and two years' relevant experience, or completed College diploma

Sales and customer service experience

Knowledge of banking products and services, an asset

Bilingualism (spoken and written) - English and French

Diversity is an integral part of the Bank's values and commitments.

Paticular condition (Extern)

:

Part-time position of 25 hours per week over 5 days
Please note that the work schedule may vary according to operational needs.

Number of Openings

:

1

Job field

:

Customer Service (in Sales and Personal Banking)

Unposting Date

:

Jul 17, 2012

Job Number

:

CUS0089R
National Bank of Canada - 10 months ago