Overall Job Function: Responsible for presenting the garments according to the H&M guidelines, in an inviting and exciting way, in order to maximize sales.

Job Responsibility including but not limited to:

• Provides excellent direct and indirect customer service according to H&M standards on the selling floor, in the fitting room and at the cash point
• Ensures garment presentation and garment care is executed according to H&M guidelines
• Plans and implements all store campaigns and activities together with the store team
• Actively works in a commercial way to maximize sales
• Ensures that orders for display materials and supplies are placed in a timely manner
• Responsible for the care and maintenance of display materials
• Trains, coaches and gives daily feedback on garment presentation to the store staff
• Plans and conducts training together with the Department Manager
• Assists Store Manager in establishing and overseeing sales and cost plans, budgets and variable costs for department; works with comparable sales to last year, sales to budget and future sales trends to maximize profitability

Minimum Candidate Qualifications:

• High School Graduate or equivalent; Bachelor’s Degree or Diploma in Fashion preferred
• Preferably 2 years of retail visual merchandising experience
• Ability to lift in excess of 20 pounds
• Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc) for a short distance
• Ability to climb a ladder and use a step stool

Skills, Abilities and Other Requirements:

• Strong visual merchandising skills and the ability to drive business through creativity, fashion consciousness and commerciality
• Ability to provide day to day visual training and guidance through H&M Values
• Ability to work in a fast paced, deadline driven environment
• Exceptional customer service and interpersonal skills
• Strong organizational and time management skills
• Strong written and verbal communication skills
• Able to work independently while still working within a team environment
• Must be able to work with hand and power operated tools and lift in order to execute display set-ups
• Open availability including evenings and weekends; ability to work flexible hours and extended hours at times
• May be required to travel to support other stores

H & M - 12 months ago