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015818

POSITION SUMMARY

The ECS clerk is responsible for all centre administrative tasks in the package centre.

KEY ACCOUNTABILITIES

Dealing with all telephone calls

Handling customer complaints in a professional manner.

Dealing with SLA concerns, PCA queries

Providing customer counter cover

Running reports for the centre, TTS report, Cares report and Apple report

Cash handling, banking

Meet set targets on a daily basis

Responsible for any additional tasks given

EDUCATION/WORK EXPERIENCE

Be efficient

Have good communication skills

Able to work in a targeted environment.

Work well in a team

Working knowledge of word and excel.

Some experience in a similar work environment would be an advantage

Job

Administration

Primary Location

CA-NS-Halifax

Schedule

Part-time
UPS - 9 months ago