-
DirectorXM
Description
Mosaic is a leading North American Integrated Agency, specializing in Experiential Marketing, Sales and Merchandising, and Interactive. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands, amidst the evolving dynamic of empowered consumers leveraging new technologies.
What are we looking for?
We are looking for leaders, people managers and visionaries. For the last 25 years, Mosaic has been a leader in the industry. We are very proud of our growing business and are currently looking for a
Director
to join our team.
What will you do?
As an
XM Director
you will manage a business unit, including all operating aspects, people and margin delivery. You will be acting as an owner of Mosaic and always looking to the future success of the organization.
Responsibilities:
- Lead a team delivering on XM services within the Communication and Technology sector
- Challenging and manage1-2 Senior Account Managers, 2-3 Account Managers and 5 + Field who ultimately oversee 3-4 coordinators and manager 2-40 Field Reps (Varies depending on program)
- Manage all Finances for your clients. Responsible for Margin target delivery. Total portfolio is $6M +
- People Development with focus on long term development/ succession planning of more senior managers
- High Client interaction focused on long term strategy partnership and program development. You will create relationships at higher level contacts (I.E: Sr. Brand Managers and Directors, VP Sales/Marketing, etc) with the focus on developing and growing existing business.
- Effective time management (of self and others)
- Client interaction is high - primary contact for National and some regional contacts
- Problem solving
- Weekly status updates on program results/personnel, client program reviews end/mid program
- Communication - utilize effective communication techniques - balanced feedback
- Crisis management - proactively identify problems and develop solutions
Qualifications
Qualifications:
- A passion for the business development
- Minimum 5-7 years of related wireless experience with carriers and OEM's
- Experience leading a sales team
-
Strong business acumen
- budgeting is something you have an affinity for.
- A management style that focuses on mentoring.
- Ability to handle high stress situations and utilize problem solving techniques to find the best solutions.
- Solid communication skills, both written and verbal.
- Client service oriented
- Ability to multi-task and thrive in a fast paced environment.
- Proven leadership capabilities within the business and within social circles.
- Use of a vehicle to attend client meetings and field visits
- University degree or equivalent - business related preferred.
- Proficiency in Microsoft Office and ability to work in a digital work environment
-
Flexibility
- must be available to work flexible hours which will include evenings/and or weekends at times.
Job
Management - XM
Primary Location
CA-ON-Greater Toronto Area
Organization
Canada
Mosaic -
13 months ago
