Finning (Canada) is a division of Finning International Inc., the worlds largest Caterpillar equipment dealer. Headquartered in Edmonton, Alberta Finning (Canada) sells, rents and provides customer support services for Caterpillar equipment and engines in British Columbia, Yukon, Alberta and the Northwest Territories and a portion of Nunavut. We serve a diverse range of industrial markets, including mining, forestry, construction, pipeline/oil field construction, agriculture, government sector, marine, transportation, fisheries, and the commercial transport industry.
Finning has created a workplace climate that frees employees to meet its customers highest expectations. If you appreciate a non-bureaucratic, challenging, team environment that encourages you to develop innovative solutions, then you will want to seriously explore a career with us.
Finning (Canada) offers competitive salary packages including variable incentive plans, excellent pension, benefit and employee share purchase plans, an incredible work environment, and career advancement opportunities.
We support you in your chosen career with training and educational assistance, and by encouraging you to continuously improve in everything you do. As well, superior performance is recognized for the value it adds to the organization.
Come join our roster and work in the BIG Leagues.
Req. Number: 12-0678
Job Title: Warranty Technician
# of Posted Positions: 2
Employment Status: Permanent Full Time
City: Richmond - Facility D75
Province/Territory: British Columbia
This individual will be responsible for a variety of duties in the warranty department.
The successful candidate will possess previous experience dealing with warranty claims, and be computer literate. This individual will have a strong mechanical aptitude along with excellent organizational, interpersonal, written and verbal communication skills. Candidates should be familiar with Finning on-line systems, be a team player, and have the ability to work under minimal supervision. Heavy duty or automotive certification and proficiency in all aspects of the MS Office package will be considered an asset.
Duties to include:
. Processing claims
. Liaison for branches and suppliers
. Technical report writing
. Interpretation of service information to justify warranty considerations
. Ability to gather additional technical information to support claims
. Ability to build strong relationships
. Provide technical assistance with customers and suppliers
. Salary will be commensurate with education, experience, skills & knowledge