Position Purpose:
Global Investment Banking is seeking an experienced Receptionist. This is a temporary 6 month assignment with the possibility of it becoming permanent. The successful candidate will have 2-4 years corporate reception experience and be able to perform a wide variety of administrative & clerical duties.

Key Accountabilities:

• First point of contact for the office. Attend to visitors and deal with inquiries on the phone, face to face and through e-mail.
• Maintain boardroom schedule and coordinate catering requirements
• Tidy and maintain client facing areas
• Maintain global staff directory database
• Train and oversee temporary help
• Process invoices to AP; assist with chargeback and reconciliations
• Process RBC research subscriptions and entitlement requests
• Coordinate packages and couriers (Fed Ex, Inter-office mail, letters, and local couriers).
• Maintain visitor log and/or call record, provide security passes/badges
• Provide other administrative support as required: typing, filing, mailing, photocopying and binding books

Job Requirements: (Knowledge/ Experience):
Education and Experience

• 2-4 years corporate reception experience
• Outstanding customer service principles and practices
• MS Access a must, Word, Excel
• Knowledge of administrative and clerical procedures

Key Competencies

• Excellent verbal and written communication skills
• Professional personal presentation

Required Skills/ Competencies/ Attributes:
See Above

Education:
High School Diploma / GED

Required Accreditation(s):
Special Conditions:
n/a

Diversity:
Diversity in the workplace, one of our shared values, lies at the heart of our rewarding, open, supportive and inclusive work environment. We respect and respond to the many competing and evolving priorities in our lives so you can focus on what you can do best – put clients first.

EOE/M/F/D/V
RBC - 12 months ago