For over 40 years, visionary men and women have built dynamic, exciting and meaningful careers at The Brick and have been rewarded for their performance and innovation. Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates who value winning together !

Founded in 1971, The Brick has become Canada’s largest volume retailer of furniture, mattresses, appliances and electronics with over 230 locations, 6 distribution centres and 6000 team members from coast to coast. Our ongoing commitment to customer service and supporting our local communities will continue to build The Brick’s reputation as the preferred customer choice for value-priced, quality brand name home furnishings.

As a Customer Service Associate, you are the face of The Brick, demonstrating your enthusiasm while delivering superior customer service to all of our customers to ensure that their experience with The Brick is exceptional.

You are team oriented , enjoy working with others, and thrive in a constantly changing fast paced environment. You are passionate about customer service and allow this quality to shine in all that you do.

Key Responsibilities:

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned

Job Requirements

• Strong customer service focus
• Team oriented
• Experience in a customer service or sales role (retail environment asset)
• High school diploma or equivalent
• Exceptional communication skills, both written and verbal
• Proven ability to multitask and maintain organization
• Proficiency with computers and Microsoft Office programs
• Flexibility to work all shifts, including evenings and weekends, as required

APPLY NOW!

We thank all those who apply; however only those applicants chosen for an interview will be contacted. Candidates must be legally eligible to work in Canada without sponsorship. No agencies please.
The Brick - 10 months ago