Centerplate is one of North America's largest providers of quality food and beverage, catering, merchandise and facility management services for many of America's best-known sports, convention and entertainment venues. As our singular goal is to be #1 in Event Hospitality, all of our managers, chefs and employees are “Hospitality Ambassadors.”
”Craveable Experiences. Raveable Results.” ™
We are currently seeking a Suites & Restaurant Sales Manager for the MTS Centre in Downtown Winnipeg, Manitoba, Canada.
The MTS Centre is an indoor facility at 440,000 square feet (41,000 m2) in size. It can seat 15,003 spectators for ice hockey and up to 16,345 spectators for concerts.
The MTS Centre is home to the NHL’s Winnipeg Jets. The MTS Center is also known for its excellent sound acoustics, which has made it a prominent destination for concerts.
REPORTS TO: General Manager or Assistant General Manager
This position requires the management of sales related functions, of the suite level, exchange restaurant and catering annexes, including communicating with inside staff on a daily basis, creating effective new business techniques and maintaining customer service with current clients. As our singular goal is to be #1 in Event Hospitality, all of our managers, chefs and employees are “Hospitality Ambassadors.”
The purpose of this role is to foster relationships with suite holders in order to meet or exceed revenue goals. The Manager will be passionate about planning and committed to educating themselves on current food and beverage trends. The Manager will work closely with the Operations team, Executive Chef and Director of Food and Beverage. This position is responsible for ensuring the success of a seamless front of house operation on a daily basis for all events and orders. This requires a clear and thorough understanding of the locations geography and overall building operations
The Successful Candidate;
Meet Financial Goals
Able to build positive relationships with clients.
Has a positive “can-do” attitude
Demonstrated ability to find creative win-win solutions.
Is self motivated, passionate and extremely hard-working
Has a demonstrated history of creative/effective problem solving, utilizing available resources
Demonstrates complete ownership of the business
Creates, develops and maintains the highest level of excellence
Manage high volume catered food and beverage services within the suites of the MTS Centre
Plan, direct and control premium sales and services year-round to meet operating and financial goals, client objectives and customer needs
Manage all aspects of the Premium Sales office from Catered Events and Suite orders
Assisting all Catering and Suite clients with their events from initial contact right through to invoicing
Works closely with the Suites Food and Beverage Manager, the Catering and Restaurant Manager, Catering and Suites Assistant Managers as well as the Culinary team to ensure guest satisfaction
Ability to manage in a fast-paced, diverse environment with focus on client and customer services, entrepreneurship and building and growing a strong business is essential
Maintain a database of all client prospects and detailed active and prospective account activity
Maintain detailed records of account payment activity and oversee billing and collections
Support the departments at various functions, with on-site public relations, promotional activities and assisting with special events
Represent facility at business, community and social organizations and make sales presentations as required
**Must be willing to be hands on with staff and operations and be willing to work event-based hours that include evenings and weekends
Identify and research prospective clients for solicitation
Experience in relationship sales, preferably at a sports and entertainment venue or for a sports team.
Must be adept at negotiating and closing sales.
Ability to promote and participate in a team environment.
Ability to understand written and oral direction and to communicate same with others.
Minimum 5 years prior F&B experience with at least 2 years in a supervisor position.
Strong communication and computer skills with working knowledge of Windows 7, Excel and Publishing Software programs.
Minimum 2 years prior catering sales and menu design experience.
If you have want to be part of the excitement, have a passion for quality food and service and thrive on developing strong teams, then you have come to the right place. To apply please send your resume to Michael.firstname.lastname@example.org
MTS Centre in Downtown Winnipeg
If you have want to be part of the excitement, have a passion for quality food and service and thrive on developing strong teams, then you have come to the right place. To apply please send your resume to Michael.email@example.com Centerplate - 9 months ago