Customer Service Manager jobs

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Call Center Training Manager
arvato - 877 reviews - Kitchener-Waterloo, ON
Responsible for the delivery of training curriculum to various audience members within the contact center including agents, supervisors, managers or quality...
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Customer Success Manager
Function Point - Vancouver, BC
As a Customer Success Manager, you’re responsible for engaging with clients to ensure a high quality experience beyond the initial fp....
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Supervisor, Customer Service

Canadian North - 5 reviews - Iqaluit, NU
 Provide leadership to the Customer Service Agents by ensuring clear communication, establishing.  Assist in conducting Customer Service Agent interviews....


Universite Concordia - Montréal, QC
$71,770 - $83,272 a year
Supervise Service Assistants in the Call Centre and Front Desk/Key Control. Handle complex and escalated customer service issues....


Veritiv - 71 reviews - Mississauga, ON
Knowledge of call center technology, ability to work a varying schedule. However, employees who have access to the compensation information of other employees...

Call Centre Manager

BodySculpt Clinic - Toronto, ON
As a call center manager, you must also have excellent customer service and communication skills. Proven experience as call center manager or similar position....
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Customer Service Supervisor

Woodbine Entertainment Group - 38 reviews - Toronto, ON
• Appraise and monitor performance of personnel and conduct performance coaching when required. • Train and assist all Hospitality Attendants and Player Service...

Contact Centre Supervisor

Numeris - 36 reviews - Toronto, ON
Monitor projects including call monitoring throughout the shift and ensure completion rates are met, staff are motivated and dialing efficiently,....

Supervisor, Contact Centre

ATCO Electric - Edmonton, AB
Reporting to the Manager, Customer Relations, the Supervisor, Contact Centre is responsible for the development of Contact Centre Representatives, including the...
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Manager, Customer Service & Retention

Comwave Group - Toronto, ON
Ability to lead in meetings, conduct and lead discussions as well as presentations. Comwave is Canada’s largest privately owned CLEC telecommunications service...

Manager, Client Services

ResMed - 45 reviews - Halifax, NS
This position is responsible for managing an assigned group of Customer Service Representatives dedicated to providing patient support on behalf of our HME...

Customer Service Manager

Traction HVPD - Edmonton, AB
Manage, coach and train a team on 4 Customer Service Representatives. We are filling the position of Customer Service Manager at our Distribution Centre in...
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Customer Service Manager
This management position requires someone who is organized and who can manage call center associates that deal with the day to day operations....
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Customer Success Manager
Mavencare - 4 reviews - Toronto, ON
Provide exemplary service to our clients on an ongoing basis Requirements. Growth and development are core values at Mavencare and we are looking for candidates...
Contact Center Team Manager
Aimia - 63 reviews - Vancouver, BC
Ensure efficient and quality performance of team members using a balance of quality call monitoring assessments and ongoing coaching....
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