Contact Centre Manager jobs

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Client Relationship Manager - Commercial Banking
Scotiabank 506 reviews - Guelph, ON
Builds and maintains a market profile in the assigned market area with both internal and external contacts; Scotiabank's Commercial Banking group is seeking a...
Sponsored by Scotiabank - 16 days ago
Project Manager (ICI)
York Search Group - Toronto, ON
Project Manager (Construction). Toronto is a powerhouse business leader in Canada yet it also provides countless lush, peaceful parks and recreation centres....
Sponsored by York Search Group - 30+ days ago

Manager, Operations & Customer Experience

CanadaDirect - Montréal, QC
Manager, Operations & Customer Experience. 5+ years of operations and/or call centre experience. The Manager, Operations & Customer Experience will be...
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Winnipeg - Home Office - Customer Experience Specialist (6 M...

Princess Auto 53 reviews - Winnipeg, MB
In fact, we call our employees “Team Members”, and our managers “Leaders”. Acts as the Home Office main point of contact for customer complaints and incident...

Performance Improvement Senior Manager - Customer Advisory

EY 1,186 reviews - Vancouver, BC
Performance Improvement Senior Manager - Customer Advisory. Customer service improvement, including customer service performance improvement, customer service...

Supervisor - Collections

Affinity Global - Markham, ON
Provides the manager with daily feedback as to floor activities. Support the manager in words and actions by maintaining a positive, open work environment....
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Manager, Call Centre Operations (12 month contract)

Capital One 1,894 reviews - Toronto, ON
Manager, Call Centre Operations (12 month contract). Leadership and People Management Responsibilities within our internal contact centres including direct...

Team Lead, Aviation Support-Asia Pacific

Chevron International Pte Ltd 641 reviews - Vancouver, BC
Monitors and maintains regular communications with Aviation Global Centre Supervisor in Americas Products and Service Centre Manager in Manila and Buenos Aires...

Senior Product Manager, Contact Centre

Bell 551 reviews - Montréal, QC
Working knowledge of Contact Centre services. Maintain effective communications with other business units which sell the Contact Centre services and technical...

Operations Manager- Contact Center

S&P Data - Toronto, ON
Manage the overall profitability of the call centre. Experience designing incentives, establishing sales goals and managing call centre productivity according...
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Manager of Contact Strategy & Analytics, Contact Centre

Kobo 4 reviews - Toronto, ON
Experience implementing call centre technology (migration, training, change management, backup/recovery) with sizable call centres (i.e....

Program Coordinator

Rogers 113 reviews - Mississauga, ON
Knowledge of contact centre performance management and coaching techniques. Additional experience related to Contact Centre Agent Coaching / Team Management is...
Manager, Privacy & Compliance
Scotiabank 506 reviews - Toronto, ON
It is the primary responsibility of the Manager to ensure that the Customer Contact Centre (CCC) complies with Scotiabank's Privacy Code and all applicable...
Sponsored by Scotiabank - 17 days ago
Assistant Manager, Southgate Centre
Purdys Chocolatier 2 reviews - Edmonton, AB
Purdys Chocolatier is looking for a proven Assistant Manager to assist with leading our team at our exciting shop at Southgate Centre in Edmonton, AB!...
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Sponsored by Purdys Chocolatier - 6 days ago
Manager, CSC Campaigns - Rollover
Sun Life Financial 215 reviews - Toronto, ON
Manager, CSC Campaigns - Rollover. Experience in outbound call centre sales environment. Collaborate and be point of contact with GB and GRS business...
Sponsored by Sun Life Financial - 11 days ago
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Company with Contact Centre Manager jobs
506 reviews
Scotiabank is the first Canadian company to be named to the “World’s Best Multinational Workplaces” list in 2014 by the Great Place to Work®