Call centre agent technical support jobs

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Agent support technique / Technical Support Agent
Technical Support Agent - IBM*. Agent - support technique IBM*. Our client, IBM, is currently looking for Bilingual Agents for their technical support call...
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Senior Analyst, Call Centre Capacity Planning
Scotiabank - 936 reviews - Scarborough, ON
The Senior Analyst, Resource Planning and Analytics, is responsible for long term resource planning, budget management, strategic business development and...
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Chef D’Équipe || Front Line Manager
Capital One - 2,825 reviews - Montréal, QC
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com....
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Tier 3 Support - Wintel

eHealth Ontario - 33 reviews - Toronto, ON
$78,000 - $97,500 a year
Technical Knowledge and Skills:. This position interacts with project management, clients, Service Desk, Operations Centre, vendors and other technical teams on...

IT Service Desk Agent

Above Security - Montréal, QC
The IT Service Desk Agent will provide first and second line technical support to client and. 2 years previous IT Service Desk and/or Call Centre experience...
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Functional Support L2 (20)

SRA Information Technology - Montréal, QC
O Handle basic technical / functional trouble shooting and support. Manage operational support for a portfolio of customer accounts and act as back up for other...
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Customer Experience Specialist

Sears Canada - 14,839 reviews - Belleville, ON
Manage the majority of escalated calls into the call centre (transferred in from frontline agents). Sears Customer Support Centre (Belleville)....

Help Centre Agent

Scouts Canada - 18 reviews - Canada  +1 location
Ability to communicate effectively and efficiently and provide outstanding customer support is crucial. Sharing administration of the Zendesk customer service...
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Retention Support Specialist -Weekends and Evenings Only

Cogeco Cable Canada LP - 2 reviews - Burlington, ON
The agent will also have the skill set to take 30-day calls, multi calls and welcome calls. 3-5 + years previous experience in a call center environment....
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Part-time Customer Experience Agent

Stericycle - 503 reviews - Vancouver, BC
Ability to provide occasional outgoing call sales support as needed. Client calls will include businesses with multiple locations, service specialties and call...

Reporting Analyst

Rogers Communications - 346 reviews - Toronto, ON
Participate in call volumes reduction through the analytics of service calls, system events, and call handling data....

Help Desk Agent

ThinkPoint Group - Ottawa, ON
Must be fluently bilingual (English/French);Experience working in a Service/Helpdesk, Call Centre or Client Support Centre or similar environment providing...
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Technical Specialist

IBM - 11,729 reviews - Florenceville, NB
This role will support the BigFix Canada regional team. Administration and Day to Day support of the BigFix Canada infrastructure....
Workforce Management Support
Scotiabank - 936 reviews - Scarborough, ON
ς§ Strong understanding of National Collections Centre Operations, support and technology. ς§ Expert knowledge of Contact Centre Strategies and Avaya's Call...
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