WIND Specialist
Wind mobile 118 reviews - Markham, ON

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Requisition : WSPT.370
Location : WIND MARKVILLE MALL- TORONTO - Toronto, ON L3R 4M9 CA (Primary)
Job Type : Part-time and Full-time
Category : Retail/Sales

We are currently seeking a WIND Specialist to join our MARKVILLE MALL location, who can do the following for our customers:

  • Provide solutions via the most unique and exciting retail experience; and,
  • Make our customers happy about their choice to do business with us, and keep doing business with us

Basic Functions

  • Inform our Customers about our service offerings and hardware options
  • Provide exceptional customer service throughout all stages of the Customer life cycle – from greeting, informing, selling, or answering customer inquiries to assisting with customer billing or hardware questions
  • Determine the needs of our Customers and provide recommendations on the best solutions to meet their needs
  • Meet individual and team performance metrics

Main Duties and Responsibilities

  • Be a WIND Mobile Brand Ambassador – live out our Core Values each and every day so to provide exceptional customer service, ensure an engaging and rewarding workplace for yourself and your peers, and drive continuous sales results
  • Provide information to our customers on warranties, care and maintenance of their devices, activating or troubleshooting their devices, and hardware specifications
  • Sell merchandise and process payments by totaling purchases and processing cash, debit, or credit card payments appropriately
  • Accurately document sales and/or customer account changes in our Company systems and databases
  • Maintain the highest level of customer satisfaction and accuracy
  • Ensure each and every prospective and current Customer receives the very best service and experience possible
  • Participate in mandatory team meetings and on-going training sessions, so to ensure an environment of continuous learning and growth
  • Other duties as requested by Manager


  • Minimum of 3 months of progressive Retail Sales experience
  • Previous experience in the wireless industry is an asset


  • High school diploma/GED
  • Post-secondary diploma/degree an asset

Want to be part of a brand new day in Canadian wireless? Then be part of WIND Mobile .

We thank all applicants for their interest and look forward to consider your application.

About this company
118 reviews
WIND is an established and growing brand with a successful history of over 10 years in two large European markets (Italy and Greece).