Technical Support & Customer Service
Dependable IT - Burlington, ON

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Level 1 Technical Support & Customer Service
Inbound Technical Support & Customer Service
Burlington Mall -- BURLINGTON, ON
In a high volume inbound contact center
Full Time

Candidates must have open availability to work schedules between the hours of 7am – 12am, including weekends
$12/hr + bonus performance incentives with potential to earn an additional $200-$300/month

  • Level 1 Help Desk support for Cable Television, High Speed Internet, and Digital Phone.
  • Responsible for delivery of front-line customer service and technical phone support.
  • Excellent customer services skills, multitasking skills, advanced PC skills, and a comfort with technology are required.
  • Fluent communication and customer service skills

.
Dependable IT is located in Burlington easily accessible from Hamilton, Mississauga and the Oakville area by city bus or Go train.

After probationary period of 3 months with acceptable performance Technical Help Desk agents may qualify for our @Home work program!!!


Indeed - 19 months ago - save job
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About this company
Founded in 1997 with Rogers Cable Inc. and Cogeco Cable as our first customers, DependableIT has become a leader in the service industry....