Level 1 Technical Support & Customer Service
Inbound Technical Support & Customer Service
Burlington Mall -- BURLINGTON, ON
In a high volume inbound contact center
Candidates must have open availability to work schedules between the hours of 7am – 12am, including weekends
$12/hr + bonus performance incentives with potential to earn an additional $200-$300/month
- Level 1 Help Desk support for Cable Television, High Speed Internet, and Digital Phone.
- Responsible for delivery of front-line customer service and technical phone support.
- Excellent customer services skills, multitasking skills, advanced PC skills, and a comfort with technology are required.
- Fluent communication and customer service skills
Dependable IT is located in Burlington easily accessible from Hamilton, Mississauga and the Oakville area by city bus or Go train.
After probationary period of 3 months with acceptable performance Technical Help Desk agents may qualify for our @Home work program!!!
Founded in 1997 with Rogers Cable Inc. and Cogeco Cable as our first customers, DependableIT has become a leader in the service industry....