Specialist - SCADA Systems
Benchmark Automation Inc - Calgary, AB

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Provide first level technology support for SCADA software platforms. Support to include troubleshooting problems related to networking, software design, database issues, radio communications and user errors. Typical interface is via phone with field operations personnel and the Benchmark Automation.

  • Telephone support for SCADA host application issues – includes both field and campus calls
  • System maintenance including new well and communications additions
  • Troubleshooting data issues within the system(s)
  • Build ad hoc reports as requested
  • Work with SCADA Coordinators to complete projects assignments
  • On-call rotation
  • All duties are to be performed in accordance with Benchmark Automation’s Environmental, Health and Safety guidelines

Duties and responsibilities

  • Provide information to supervisors, co-workers and subordinates by phone, email, written form or in person
  • Able to work and communicate effectively with all levels of colleagues, clients and other external contacts
  • Demonstrate basic knowledge of Microsoft Office applications and have the ability to learn new applications
  • Demonstrate a high level of computer knowledge, both hardware and software
  • Ability to learn oil and gas automation fundamentals
  • Ability to work in a fast paced, team oriented environment
  • Ability to effectively manage time and prioritize tasks in order to meet given deadlines
  • Strong troubleshooting and problem solving skills
  • Ability to troubleshoot remotely
  • Strong customer service skills


Post Secondary Education in Information Technology, Computer Engineering or other computer related field
Min 2 years’ experience in a similar role
Experience in the oil and gas industry and/or SCADA
Experience with Microsoft based programming languages (Visual Studio, etc)
Experience with CygNet, Flow-Cal or EnertiaMinimum Requirments