DirectBuy is an international company that enables its members to avoid traditional markup and purchase an unprecedented selection of quality merchandise at unparalleled prices at our exclusive members-only showrooms.
The primary job of the service specialist is to provide customer support services to members of DirectBuy.
Other responsibilities include:
- maintain computer-based order related messages
- contact members with information regarding their purchase orders
- resolve any purchase order challenges that occur prior to delivery
- process payment
- Excellent customer service, communication, and interpersonal skills
- Outstanding organizational, time management, problem solving and computer skills
- Ability to work independently
- Ability to multitask
- Ability to work a flexible schedule, including nights and weekends
- Professional attire and attitude
Assignments from time to time include:
- greet members, check in members electronically, answer phone
- direct calls or take detailed messages
- enforce compliance regarding guest policy
- greet open house guests
Please submit resume and references for consideration.
Membership club enabling you to buy direct from over 500 manufacturers at confidential inside pricing. Everything you need for inside and...