Manage and develop the sales team to exceed annual sales and profitability expectations with a focus on client development. In this role, you will represent our Tiffany brand and share your expert product knowledge with our customers.
The Sales Manager is responsible for ensuring that the store achieves or exceeds sales plan and profitability targets. This manager will effectively lead, develop and support staff to meet and/or exceed individual sales plans with a strong focus on the execution of activities focused on client development and providing a high level of customer service.
The ideal candidate will have three years of sales management experience in retail or luxury retail or relevant customer related experience (i.e., hospitality). Proven track record in sales generation and managing the achievement of sales result. Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Proficiency with Microsoft Office software including Word, Excel, Outlook and Point of Sales (POS) system. The ability to inspire trust, integrity, fairness and professionalism both with clients and staff members. Strong oral and written communication skills. Proven ability and desire to work in a fast-paced, changing environment. Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.). A college or university degree and previous gemmological experience is preferred.
Candidates should have or be able to obtain work authorization in Canada. The company may sponsor candidates for work authorization depending on the level of the position and the applicants' unique education, skills and abilities.