Operations Coordinator
Lacroix Bus Service - Timmins, ON

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Job Description
Lacroix Bus Service is currently looking for a person capable of organizing, directing and controlling the daily operations in order to ensure a good customer service and the security of the activities. This person will be working in collaboration with the Administrative Coordinator.

*Coordinate the daily activities of the services
*Dispatch the drivers (insure every routes are on time, transmit important information to the drivers or the school board, handle unforeseen situations, etc.)
*Communicate route changes to the drivers
*Notify the school board of any route changes, delays, accidents, emergencies, break-downs or any other unexpected situations
*Find substitutes when regular drivers are absent
*Assign drivers to charter trips
*Administrate complaints
*Coordinate the maintenance schedule with the mechanic personnel
*Supervise drivers and maintenance personnel
*Maintain and update route files (passenger list, maps, school information, etc.)
*Maintain the list of drivers, spare drivers and vehicles up to date
*Performed administrative tasks (paper work, emailing, training, supervising)
*Help in the hiring process (gathering driver’s form and information)
*Work in collaboration with the other departments

Job Requirement/Competences
-Write, read and speak English and French (all dispatching and communications with the school board must be in French)
-Excellent ability to manage personnel
-Excellent ability in planning and organizing in order to prevent problems or unexpected situations
-Excellent multi-tasking skills (priority management skills)
-Good problem solving and decision making abilities
-Good customer service abilities
-Good interpersonal skills
-Good knowledge of Microsoft Office software (Word, Excel, PowerPoint, Outlook)

Starting date
-February 2013
-Approximately 30-40 hours weekly

-Depending on the education, experiences and competences

To postulate
-Send your resume and cover letter to the email address provided below. You have until January 31st 2013 to postulate.

Only the potential candidates will be contacted