Medical Office Assistant Instructor
Trillium College - Ottawa, ON

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Instructor - Medical Office Assistant

Use your professional expertise to engage, instruct, and inspire

Become a valued member of our Faculty at Trillium College and discover a more rewarding way to apply your professional expertise. You will be able to utilize a variety of instructional techniques and delivery methods to bring our curriculum to life for your students.

At Trillium College we’re in the business of changing students’ lives. As a member of our faculty, you’re in the position to make that happen.

General Job Description:
Provide quality delivery of assigned courses using the appropriate method including teaching, tutoring, and lecturing in compliance with Trillium’s company policies, procedures, and regulatory/legal requirements. Responsible for administration of an assigned course of study within a diploma/certificate program by planning, overseeing, and evaluating the activities of students in the assigned academic program.

Job Responsibilities:

Plan, prepare and deliver quality classroom instruction in lecture and or laboratory format based on the approved curricula

Primary Duties:

  • Select and utilize a variety of approved course materials and teaching methods - using lectures, demonstrations, laboratory experiments, discussion groups, clinic sessions, and seminars - to insure the needs of the individual students are met in the program
  • Inform students about course requirements, evaluation procedures, and attendance policies
  • Deliver communications on school policy, financial aid, and academics based on management direction
  • Manage classroom teaching conditions and environment through active instructor presence in order to promote positive classroom discipline and control, timely class meetings, and appropriate use of furniture and equipment
  • Provide students academic support and advice and refer them for additional assistance as required; tutor if necessary and provide other assistance as needed
  • Motivate students by demonstrating sensitivity for their concerns and actively involving them in classroom discussions and or activities
  • Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, sexual orientation, disability, and ethnic backgrounds of students


Primary Duties:

  • Contribute actively to the process of curriculum review
  • Achieve assigned retention rate in accordance with the campus, and accreditation and company guidelines by maintaining accurate attendance records daily and communicating attendance concerns to the education director
  • Timely completion of all official college records, including grade reports, skill review cards, and plans/logs
  • Implement and manage company policies and procedures such as attendance, grade reports, midterm reports, student advising forms, and all other assigned educational materials on a timely basis
  • Participate in faculty/staff meetings, committee meetings, professional development workshops, graduation ceremonies, and other school functions as requested


Educational requirements

  • University degree with a minimum of 2 years experience in a teaching capacity – within area of expertise, or equivalent combination of post-secondary education – from an accredited educational institution recognized by Trillium
  • Minimum of 5 years professional business experience within area of expertise
  • Education and experience must meet the requirements of the Private Career Colleges Act

Professional accreditation/certification

  • Knowledge of adult learning principles is essential for every program

Technical skills/software knowledge

  • 2 years minimum experience in the medical field as a medical office administrator
  • Formal training in a recognized educational institution
  • Credentials must be kept on file at the campus and checked for renewal annually
  • 2 letters of professional recommendation
  • Proficient computer skills; Microsoft Office

Business expertise

  • Minimum of 1-3 years practical work experience




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