Inbound PC Technical Support & Customer Service
Customer Service Centre of the Year 2013 – Platinum Award
Full Time In a high volume contact center
Wages: $12/Hr +bonus performance incentives ($100 - $300)
Hours: Candidates must have open availability to work rotating schedules between 7am – 12am, Monday through Sunday
Commuting to work? No problem, we got you covered!
After probationary period of 3 months with acceptable performance, agents may qualify for our @Home work program
Benefits for DependableIT employees:
- All candidates are offered benefits after 6 months
- Legitimate work from home opportunity after 3 months
- Paid training program
- Career advancement and growth opportunities
- Fun and enthusiastic work environment
- Level 1 Help Desk support for Cable Television, High Speed Internet, and Digital Phone.
- Responsible for delivery of front-line customer service and technical phone support.
- Efficient communication skills, ensuring resolution of every issues
- Developing a strong rapport with each customer
- Self-motivating individuals, driven to achieve goals
- Excellent customer services skills, basic PC skills, and a comfort with technology are required
- Multi-tasking through multiple windows and navigation through computers at a fast pace
- Fluent communication ability
- Minimum of 1 year customer service skills’
- Call Centre experience is an asset but not necessary
If you are interested in a position with us, please go to the link provided and complete the online interview in order to be considered for employment.