Inbound Customer Service Representative
Teleperformance Canada - Thunder Bay, ON

This job posting is no longer available on Indeed. Find similar jobs: Inbound Customer Service Representative jobs - Teleperformance Canada jobs

“We don’t call you, you call us”
Have you heard what’s happening at Teleperformance?!
Teleperformance is looking for Inbound CSR’s, you know, those people that you call when you need assistance with your products and services!
Requirements:

  • A stats freak. We strive for the best stats every day, and measure everything we do to ensure we’re doubling down on what works, and pivoting where things aren’t working. Strong measurement is the key indicator of which direction we go. See your success rewarded with prizes and recognition!
  • A team player. Goes without saying, but this person will operate on a team of 15-20 other representatives and needs to know how to share learning's and collaborate with this rockin’ group.
  • Being a social connector and influencer. You likely have a lot of Facebook friends and people turn to you when they’re looking for ideas of where to apply for a new career – a referral will earn you some extra cash.
  • Customer Service Guru – you day dream about how to make someone smile, how to perfect their day, you are always seeking the next opportunity to spread the Teleperformance values and passion.
  • Wage & Benefits – We offer a competitive wage as well as excellent benefits and an amazing bonus!
  • Well-Spoken/Written - Solid communication - both written and verbal will assist you in advancing your Teleperformance career, both locally and globally. We fill 90% of our positions internally.
  • Flexible - both in schedule and attitude. Schedule – We can’t promise you the world, but we will do our very best to help you balance work and whatever else you have going on in your life. Attitude - Things change quickly in our world, and someone who can pivot and acclimate quickly does well
  • Positive - We like coming to work, and we want people who like to come to work every day to work with amazing, positive, happy people. Your attitude is key to your success.
  • In Addition! As well as your customer service skills, you will have a high school diploma, clear criminal backcheck and some programs require a credit check.

Indeed - 5 months ago - save job - block
Recommended Jobs
Inbound customer service representative (Cust...
Manpower - Thunder Bay, ON
Canadian Job Bank - 1 day ago
Easily apply
About this company
2,281 reviews
A leading European call center operator and one of the largest in the world, Teleperformance aims to speak the universal language of...