Inbound Customer Service Rep - Base Wage, Commissions, Benefits
Transcom Worldwide (NA) Inc. - Barrie, ON

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Job Description
Customer Service Representatives
40 hours per week
Base Wage PLUS opportunity for commission and monthly bonus PLUS comprehensive group benefit package

Transcom is seeking candidates to work from our Barrie, Ontario site handling inbound customer service calls for an American Cable Company .

ABOUT THE POSITION:
· Answer inquiries and provide information to customers
· Explain the type and cost of services offered
· Arrange for billing for services
· Receive payments
· Issue receipts and other forms
· Receive and log complaints
· Investigate complaints
· Arrange for refunds and credits
· Access and process information

WHATS IN IT FOR YOU?
We are offering you a unique career opportunity in the field of customer service. As a Transcom North America Agent, you will receive an hourly wage, regardless of call volume with the opportunity for commission and monthly bonus. Transcom North America also offers a comprehensive group benefit package in addition to our paid world class training. At Transcom our success driven culture promotes opportunities to advance within.

QUALIFICATIONS NEEDED TO BE A TRANSCOM AGENT:
· We are looking for Inbound Customer Service Representative
· 6+ months customer service or sales exp
· Proficiency in computer applications
· Excellent communication (verbal & written) skills
· High energy, high motivation, positive personality
· Schedule flexibility (must be willing and able to work and be flexible with your shift availability)
· Completion of High School

TO APPLY

https://transcom.evolvondemand.net/offline/7133

Career Level Required Entry Level
Experience Required Less than 1 Year
Education Required High School or equivalent
Job Type Employee
Job Status Full Time

Contact Information
Phone : 1 877.637.2615 x 37579
Fax : 705.814.9950


Indeed - 14 months ago - save job
About this company
www.transcom.com