Human Resource Generalist
Teleperformance Canada 6,922 reviews - Thunder Bay, ON

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Summary of Primary Job Responsibilities

Under indirect/general supervision of HR Director, the HRG maintains comprehensive knowledge and interpretation of related policies, procedures, laws, and regulations. Serves as a representative and liaison to supervisors and employees by providing resource, consultation, interpretation, and advice. Resolves, facilitates, and/or coordinates issues resolution with HR staff and others within and outside the organization, escalating as appropriate. Serves as a resource to staff in areas of issue resolution. Participates in and/or coordinates projects and/or programs relating to Organizational processes.

Skills and Qualifications (include, but not limited to the following)

Confidentiality – your professionalism will enable you to confidently work with the most private information.

People Company – “we do business with people, for people” you are committed to maintaining and elevating our own bar of excellence.

Can Do Attitude – your ability to juggle multiple tasks and prioritize will be one of your top skills. Along with a strong sense of urgency to follow through on issues in a timely manner.

Facilitator extraordinaire – you will initiate, plan, and facilitate meetings, trainings and information sessions on an on-going basis.

Excellent Communication skills – both written and verbal prowess.

Process Driven – as a Human Resource professional, you know the importance of implementing, following and promoting policy and procedure.

Knowledge is Key – you are up to date and familiar with current HR legislation and have the Human Resource education and 1-2 years, experience to support it.

Microsoft Office – this is your opportunity to put your above average Microsoft Office skills to work.

Passionate & Dedicated – you are professional and a team player in every aspect of your work. Your mission is to create and maintain an exciting, knowledgeable, productive and happy environment.

Positive – We like coming to work and a big part of it, is working with amazing, positive, happy people.

About this company
6,922 reviews
A leading European call center operator and one of the largest in the world, Teleperformance aims to speak the universal language of...