Housekeeping Services Agent
The Fairmont Chateau Lake Louise - Lake Louise, AB

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The Fairmont Chateau Lake Louise offers great work experience and learning opportunities in the heart of the Canadian Rockies. Come start or develop your career in hospitality while enjoying the excitement of the great outdoors

Hotel Overview: Nestled on the edge of Alberta’s Lake Louise in the majestic Canadian Rocky Mountains, The Fairmont Chateau Lake Louise is an all-season recreational paradise that has attracted guests from around the world since 1890. Only a two-hour drive west of Calgary, the property is enveloped by some of the most spectacular scenery on the planet. Facilities include 554 guest rooms, Health Club and Spa, five restaurants, a deli and a lounge. As well, we also have retail shopping, a business centre, horseback riding and canoeing in the Summer, and sleigh rides in the Winter.

Summary of Responsibilities:
Reporting to the Executive Housekeeper, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service
  • Clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
  • Clean all bathrooms including: all surfaces, sinks, taps, vanities, tubs, showers, walls and toilets
  • Assist in the removal of trash and recyclables from guestrooms
  • Assist in transporting in room glassware and facilitating the washing and restocking of the glassware within the hotel backspaces
  • Sign in and out master keys daily
  • Maintain and upkeep of guest corridors, Housekeeping closets
  • Maintain a clean and organized Housekeeping cart
  • Delivery of guest items from stock areas to guest rooms
  • Maintain proper usage of cleaning supplies and equipment
  • Update and record all cleaned rooms
  • Return and properly tag all lost and found articles in the Housekeeping Office
  • Follow departmental policies and procedures and service standards
  • Report necessary maintenance items
  • Follow all safety and sanitation policies
  • Other duties as assigned


  • Physically fit and able to work well under pressure
  • Able to work well independently with little Supervision
  • Must be a team player and demonstrate organizational skills
  • To work laterally with departments to convey concerns and come to solutions
  • Able to understand the English language, both orally and written as well as speak the English language clearly so as to communicate with Colleagues and Guests
  • Must be able to make decisions individually and show problem solving ability
  • Excellent interpersonal skills
  • Education and previous Experience not required but considered an asset
  • Physical Aspects of Position:
  • Physical aspects of the position include but are not limited to the following:
  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 30 lbs
  • Frequent kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps

Starting rate of pay: $14.00
6 month rate of pay: $14.74

Subsidized staff accomodation is available

Benefits include: Dental, Vision, Medical and Supplemental Health

Visa Requirements: Applicant must be legally eligible to work in Canada.

Location: This position is located at 111 Lake Louise Drive, Lake Louise, Alberta T0L 1E0

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

About this company
Nestled on the edge of Alberta’s Lake Louise in the majestic Canadian Rocky Mountains, The Fairmont Chateau Lake Louise is an all-season...