Finishing Services // Print Production
Staff Bureau - Edmonton, AB

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ACCOUNT ASSOCIATE – FINISHING SERVICES – LEVEL 3

Our client is looking for a Finishing Services level 3 Account Associate to successfully manage the day-to-day operations of their busy printing center. This position would begin February 18, 2013 and is contract until December 31,2014.

Essential DUTIES include:

  • Act as site lead in finishing group providing training and support to less experience workgroup members
  • Correct all escalated concerns with document finishing quality and emergency short notice requirements
  • Schedule and manage the document finishing quality (i.e. requirements, confirmations, capacity workflow planning, quality control, packaging specifications and delivery execution
  • Operate binding equipment
  • Reprint and/or refinish archived documents
  • Act as primary customer contact for concerns regarding finishing
  • Provide customer consultation as required
  • Provide solutions for complex finishing problems (i.e. multiple parts with different sizes shapes and media being shipped to multiple locations)
  • May train new or more junior employees

Requirements:

  • Advanced knowledge of bindary/finishing process to solve problems (i.e. 8.5x11 inch job with interchangeable pages)
  • Ability to operate wide format laminator and asset
  • Working knowledge of high volume print operations

The ideal candidate will be customer service oriented and possess specialized training/education as required: high school diploma; 1-2 years finishing experience. A criminal record check is required.

If this describes you, please send your resume to Connie Duguid.


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About this company
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Founded in 1981, Staff Bureau has been assisting companies and individuals with their temporary and permanent staffing needs, as well as...