Director of Communications
City of Vancouver - Vancouver, BC

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The Role
Reporting to the City Manager and a member of the Corporate Management Team, the Director, Corporate Communications leads the City’s communications function and advises the Corporate Management Team, elected officials and other senior managers on the full range of communications-related issues and activities.

Specific Duties/Responsibilities

  • Provides leadership and expertise to the organization in strategic communications planning, issues management, media relations, advertising and publicity, social media, web content, sponsorships, event planning, announcements, public opinion polling and other forms of communications
  • Supports the development of the City's communication goals and branding; ensures citizens and businesses are aware of programs and services that benefit them, civic issues, policies and day-to-day impact of the government
  • Provides leadership and guidance to the Corporate Communications team, including hiring, assigning responsibilities, coaching, mentoring, training and development, performance evaluation and performance management
  • Develops strategic communications plans for major City projects and initiatives, major developments, large community engagement programs and public education campaigns
  • Advises the City Manager, Mayor and Council on strategic issues impacting the City
  • Serves as the City's representative on interagency working groups (such as federal, provincial, municipal, business, not-for-profits/community organizations) and links with other external organizations
  • Identifies, develops and maintains communications resources (e.g. website content, advertising, archives)
  • Oversees the preparation of briefing notes; communications plans/campaigns, press releases, City materials (print and web), advertising, visual objectives and other creative concepts developed by the Communications or other departments
  • Responsible for the overall management of the Corporate Communications division – including budget preparation, human resources/labour relations, procurement and other relevant corporate responsibilities
  • Seeks, builds and maintains relationships with a network of communications partners (internal, external, other levels of government)
  • Other duties/responsibilities as assigned

Education and Experience:

  • Undergraduate degree required; advanced degree preferred in Public Administration, Communications, Journalism or other related field
  • A demonstrated track record of success as a senior leader in a large, complex organization, ideally with experience in a public service context
  • Demonstrated experience developing strategic communications plans, managing organizational change and strategies for organization wide initiatives
  • 10 - 12 or more years of marketing and communications experience

Knowledge, Skills and Abilities:

  • Excellent people management skills: an accomplished leader who coaches, develops and challenges individuals to operate at high standards while fostering teamwork and collaboration across the department and organization
  • Financial management and budget management skills; strong ability to plan, manage to, and report on financial metrics for the department
  • Well-developed interpersonal skills; a clear communicator who is adaptable and positive, appreciative and straightforward with people at all levels in the organization
  • Well-developed understanding of strategic planning, strategy and complex issues management
  • Strong public administration knowledge and public process skills
  • A strong service orientation
  • Ability to work with elected officials in pursuit of identified goals
  • Ability and understanding of the complexities of supporting elected officials in their work to achieve their public policy goals to manage significant change in a complex organization
  • Ability to enable elected officials and understanding of the complexities of supporting elected officials in their work to achieve their public policy goals
  • Understanding of the City’s governance structure and decision-making processes
  • Demonstrated ability to represent an organization in print and broadcast interviews
  • Strong problem-solving skills.
  • An affinity for public service and an understanding of the demands and rewards of working in a municipal government setting

The City of Vancouver
Our employees help Vancouver consistently rank as one of the world's most livable cities. We are one of Canada's Top100 Employers, BC's Top Employers, Canada's Best Diversity Employers, and Best Employers for New Canadians. Vancouver is striving to become the greenest city in the world by 2020. You too can make a difference by applying for the following opportunity.
he City of Vancouver

Qualified applicants are invited to submit a cover letter and resumes by September 30, 2013.


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