Customer Support Agent - Telecom/Sales Support
Convergys - Belleville, ON

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YOUR FUTURE IS CALLING

TO BE CONSIDERED APPLY TODAY AT - WWW.CONVERGYS.COM

Convergys + Stream
MORE opportunities. MORE locations. MORE ways to advance

Training
We provide 3 weeks of full time paid training to ensure you have the tools and skills to be successful!

Training starts: Tuesday May 20, 2014

Hours of Operation

  • 06:00 AM to 12:00 AM - Monday through Sunday

Overview
As a Customer Support Professional, you'll be assisting people all over the country, providing advice and solving problems. It can be challenging work, but you'll be rewarded for helping people quickly, professionally while making them smile. You will answer calls from customers, helping them resolve issues while inputting their call information into the computer and suggesting appropriate products using a consultative, and needs based sales approach.

We Offer

  • Competitive pay and performance based bonuses
  • Full time hours
  • 90-day review on performance
  • Fully paid training and daily coaching
  • Comprehensive benefits program
  • May qualify for product discounts
  • A relaxed casual and fun work environment

Qualifications

  • Excellent communication skills - written, verbal and active listening
  • Ability to multi-task
  • Strong interpersonal skills
  • Good documentation abilities
  • Solid organizational skills
  • Ability to work in a team environment
  • Detail orientation
  • Friendly personality that enjoys assisting customers
  • Ability to work in a structured environment
  • PC skills; experience with Windows-based computer applications a plus

www.convergys.com


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