Customer Service Agents-Bilingual-Split Shift
Atelka 151 reviews - Montréal, QC

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ATELKA, the largest independent customer contact center in Canada is looking for customer service agents in Montreal who wishes to contribute to the success of the company. ATELKA offers a complete range of customer care, telemarketing and back office services to large Canadian companies. Our business solutions are bilingual and cover all existing client contact platforms. ATELKA currently employs more than 2,000 people across seven sites in Quebec, Ontario, New Brunswick and Prince Edward Island.

Your responsibilities as a representative of customer service will be to help existing customers, monitor and perform after-sales service. In addition, it will promote, sell and deliver products and services that meet the specific needs of clients. You will need to establish a relationship of trust with the client in perspective of increasing their level of satisfaction.

The ideal candidate should:

  • Be motivated, enthusiastic and confident
  • Desire to provide outstanding customer service
  • Ability to identify customer needs and respond to their needs
  • Être habile à forger une relation de confiance avec les clients par téléphone
  • Strong interest in the field of telecommunications
  • Ability to work in a computerized environment and constantly changing
  • Excellent communication and interpersonal skills


  • Bilingual (French and English)
  • High School Diploma
  • Experience in Selling and Customer service (Asset)
  • Knowledge of basic computer
  • Available full time and punctuality

Many benefits are available to you when working Atelka:

  • A dynamic and challenging work environment
  • A competitive remuneration
  • Paid training
  • Group Insurance (medical and dental)
  • Possibility of advancement
  • A job stability

Schedule: Split Shift Monday to Friday (exemple: 8h00 until 11h00 and 3h00 until 7h00)
Position Type: Customer service agent
Location: Montreal

There are 3 easy ways to apply:

1.In person: Come and meet us in one of our recruitment centers
2.By fax: Send your CV to 514.448.4906
3.Online: by filling in the following application form:

About this company
151 reviews
Founded in 2003 by two Montreal entrepreneurs, Atelka is a Canadian company offering businesses a complete line of business process...