Customer Relations Associates
HGS Canada - Belleville, ON

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Customer Relations Associates

HGS Canada – Belleville, ON

HGS Canada is recruiting Customer Relations Associates (CRA) for our Belleville, Ontario site. In this role you will be providing stellar customer service as you handle incoming inquires in our contact centre. The successful candidate will demonstrate an empathetic and sympathetic approach while listening to customers, analyzing their needs and offering first call resolution. If you are analytical, detail oriented, and enjoy solving problems both imaginatively and resourcefully; you should consider a career with us today! Training starts Tuesday April 15th!

· Possess superior multitasking abilities
· Satisfactory Criminal Record Check required
· Must be punctual and committed to work schedules
· High school diploma or a combination of education & experience
· Strong listening and communication skills, professional telephone manner
· Must be comfortable working in a measurable target driven environment
· Available to work days, evenings and week-ends to meet customer demand
· Must be computer literate: strong keyboarding and internet navigation skills
· Ability to find customer answers quickly while using multiple resources
· Ability to deal with customers professionally in a fast and ever changing environment

You should join us because:
· We offer you a permanent full time position
· You will get a starting salary of $11/hour
· Pay for performance Commission Monies
· Our staff earn Air Miles!
· Comprehensive Benefits Plan
· You will receive fully paid training
· HGS makes getting to work easier with our car-pool options
· Up to a 40% discount on client products and services after 6 months of employment

It’s easy to apply - create a profile and upload your resume at

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We look forward to hearing from you!