Customer Experience Manager Position- Full Time
Signal Hill Centre
Please apply online at www.michaels.com/storejobs
The Customer Experience Manager focuses primarily on the areas of customer engagement including the sales floor and Front End and is responsible for ensuring that an exceptional level of customer service is experienced by each customer. The Customer Experience Manager is responsible for Front End Management, New Hire On-Boarding and Training, Product Knowledge Training, Store Events and serves as a Manager on Duty (MOD) when needed.