Counter manager Arden (22 hrs)
HBC - Richmond Hill, ON

Job Title
Cosmetics Counter Manager -ARDEN
RPT
Job Description

Role Mandate:
You are a friendly, customer-focused individual who understands the importance of always being ready to serve the customer. You are a team player who has earned the respect of your peers through commitment, partnership and effective communication. You organize and prioritize your workload in a way that always puts the customer first and delivers the operational standards that are required. In a dynamic fast paced environment you are self-motivated, adaptable and decisive ensuring the best outcome for the customer and the business.

Responsibilities:

  • Analyze business metrics to develop action plans that address opportunities and positively impact the business
  • Build your client base through the Preferred Customer Program
  • Observe staff on the selling floor and their interaction with customers, co-workers and overall customer service level
  • Achieve daily / weekly / monthly sales goals based on the department’s goal and are expected to track their sales
  • Deliver World-class service through client communication, product knowledge, fashion direction and solution-based selling at the highest-level
  • Work with Vendor Partners to maximize sales opportunities through suggestive selling, store events / seminars and wardrobe clients

Job Requirements

Qualifications:

  • Knowledge of skin/body care treatments with 2-5 years work experience in Cosmetics
  • Certified Make Up Artist
  • Demonstrated customer focus
  • Exceptional communication and motivation skills
  • Ability to translate behaviours into optimal selling experience and achievement of results
  • Must have experience in a commission and clientele selling environment
  • Full flexibility with schedule (including evenings and weekends)
  • Detail oriented; results-oriented

Note: Only applications submitted online will be accepted.

HBC welcomes all applicants for this position; however only those selected for an interview will be contacted.


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