Coordinator, Volunteer Engagement (Camp GoodTimes)
Vancouver Division Office
Regular Part Time / 18.75 hours per week
The position works in partnership with Camp Goodtimes staff to attract, recruit and engage the right volunteers for Camp Goodtimes.
The Coordinator, Volunteer Engagement (Camps) has the following accountabilities under the day to day supervision of the Director - Child, Family & Youth Programming.
1. Lead annual needs assessment
- In conjunction with Camp Goodtimes staff, assess volunteer needs for Camp and develop plans for recruitment, intake and, training of volunteers.
- Prepare role descriptions that accurately reflect role content.
2. Attract and recruit volunteers
- Create and execute an effective and timely recruitment strategy.
- Actively recruit and engage volunteers including within diverse communities
o Establish and build effective relationships with relevant community-based organizations and post-secondary institutions, etc.
- Effectively utilize the Online Volunteer Centre and Camp Brain to recruit and manage volunteers
- Oversee the volunteer interview and reference check process.
o Ensure volunteers are appropriately screened and that reference and criminal record searches are completed.
- Facilitate the on-boarding of volunteers by ensuring they receive orientation and role-specific training.
o Collaborate with Camp staff to identify emerging training needs
o Ensure the development and maintenance of volunteer training materials (on and off line)
o Collaborate with camp staff regarding placement of volunteers in roles.
- Respond to volunteer-related issues in consultation with camp staff.
3. Steward volunteers:
- As the first point of contact for Camp volunteers and communicate any issues and trends to appropriate Camps staff member.
- Develop and implement strategies to steward volunteers’ ongoing development and growth.
- Develop and implement camp volunteer recognition plan
o Ensure the annual volunteer award nomination process is completed and encourage use of CCS awards and external awards (e.g. Caring Canadian)
4. Develop an effective volunteer administration team:
- Recruit and select volunteer committee members and other year-round volunteers (e.g. volunteers to help in the office, with onsite organization, etc.).
- Recruit, select, and support a team of volunteers to support volunteer management elements such as interviewing, record management, orientation.
5. Oversee volunteer administration:
- Ensure appropriate contact with volunteers throughout the engagement process.
- Develop and maintain all volunteer documentation including applications, agreements, interview questionnaires, evaluations, and position descriptions.
- Assist in the preparation of the annual camps’ plan, season debrief and budget.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
1. Knowledge of standard volunteer management principles and practices.
2. Knowledge of relevant legislation such as Employment Standards, Human Rights and Privacy.
3. Ability to analyze issues, identify opportunities and anticipate potential problems
4. Ability to deliver training to a diverse staff and volunteer base
5. Demonstrated ability to establish and maintain effective relationships
6. Demonstrated proficiency in maximizing the effectiveness of volunteer engagement systems
7. Time management skills to organize and schedule own work assignments within broader plans
8. Ability to assess needs and make appropriate decisions and plans.
9. Ability to motivate and inspire others to act.
10. Ability to use active listening skills, to interact sensitively, and to respect confidentiality.
11. Strong facilitation and presentation skills.
12. Demonstrated experience in Microsoft Word, Outlook and Excel in a Windows environment and database management.
13. Experience working with volunteers; Experience working with diverse groups of people.
14. Ability to work within a "flexible schedule", including evenings and weekends, and to attend workshops as required.
15. Possession of a valid BC Drivers Licence and access to a motor vehicle preferred.
16. Ability to work without close supervision.
17. Ability to perform other job requirements as assigned.
EDUCATION & EXPERIENCE
1. A diploma or a degree from a recognized post-secondary institution in human resources, the social sciences, or equivalent job related experience.
2. 2 to 3 year experience in residential camps and/or specialized children’s programs.
Related volunteer or human resources experience an asset.
Interested applicants please submit your cover letter and resume in one document no later than October 7, 2013.
Please apply directly in our website: