Clearly Contacts - Seeking Customer Service Agents (Full-Time)
Clearly Contacts - Vancouver, BC

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If this opportunity sounds exciting and you are interested then visit our career site and send in your resume......

At we pride ourselves on having a team comprised of talented, innovative and dynamic individuals who are driven by an inner desire to be and produce the best. In other words, we rock!

We are listed as one of BC's Top 55 Employers all thanks to our progressive employee benefits, thriving corporate culture and cool work environment. To succeed on our team you must have an entrepreneurial mindset that likes to embrace challenges, and also understands the potential of the Internet as a revolutionary tool in providing a better way to buy eyewear.

With that being said, now is your chance to join our team. is seeking a dynamic individual to add to the success of our Customer Service team. If you have a work hard, play hard type of personality then we are the right fit for you!

Key Responsibilities of a Customer Service Representative:

• Respond to inbound sales and customer service inquiries in one of three main functional areas: phones, email or web chat, with a focus on customer satisfaction
• Verify customer orders
• Resolve returns and exchanges for customers

Characteristics of a Successful Candidate:

• Excellent communication skills both written and verbal
• Organized and detail oriented
• Be a problem solver
• Must be able to multi-task & THRIVE in a fast-paced environment
• Type 50 wpm
• Internet and MS Office skills
• Good sense of humor & positive attitude go a long way!

A Winning Relationship

Employee Perks:

• Employee Share Ownership Plan -- company matches contributions 100%
• Extended medical benefits
• MSP coverage
• 2 weeks paid vacation, after 2 years of employment -- 3 weeks paid vacation, after 4 years of employment -- 4 weeks paid vacation
• Opportunities for career growth and development
• Translink Employer Pass Program (discounted transit pass)
• Company discount on contact lenses and glasses
• Group activities (past events: paintball, beach BBQ, Playland, dinner cruise)
• Chance to drive a Prius for 3 months
• Discounted gym membership
• Refer a friend and get $500!

Applying for this position will allow you to be a part of something incredible. Clearly Contacts is a Canadian owned and operated company that thrives on a culture where we believe if you can envision it, you can do it.

We thank everyone who took the time to apply for this position, however, only qualified applicants will be contacted.

(For some background on Clearly Contacts, please visit If you are a contact lens or glasses wearer, place your next order with Clearly Contacts to experience how convenient it is and save some hard earned money at the same time!)

About this company
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