Bilingual Customer Service Rep
SanMar Canada - Mississauga - Mississauga, ON

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Bilingual Customer Service Rep (English/French) (Mississauga)
SANMAR CANADA IS THE LEADING NATIONAL WHOLESALE DISTRIBUTOR OF IMPRINTABLE APPAREL TO THE ADVERTISING, EMBROIDERY, AND SCREEN-PRINTING INDUSTRIES. WE ARE AN AGGRESSIVE, SERVICE-ORIENTED COMPANY WITH AN EMPLOYMENT OPPORTUNITY FOR A BILINGUAL CUSTOMER SERVICE REP. THIS MATURE, SELF-MOTIVATED INDIVIDUAL MUST WORK WELL IN A FAST-PACED, TEAM ENVIRONMENT AND POSSESS STRONG INTERPERSONAL SKILLS.

COME AND JOIN OUR TEAM AND EXPERIENCE THE DIFFERENCE!

WE OFFER A COMPETITIVE SALARY AND AN EMPLOYEE DISCOUNT.

VISIT OUR WEB SITE AT:

HTTP: //WWW.SANMARCANADA.COM/

Bilingual CSR
The role of a Bilingual Customer Service Representative is to build and develop strong relationships with SanMar Canada's customers, specifically in the Quebec territory. He/she must promote the company's products and services, primarily over the phone.

Required Qualifications and Experience

  • Minimum of 6 months experience in customer service and/or retail environment
  • Exceptional communication skills and telephone manners, in both English and French
  • Must be able to work well under pressure and in a team environment
  • Must be able to multi-task and possess strong organizational skills
  • Excellent problem solving skills
  • Working knowledge of Microsoft Outlook, Word, and Excel

Job Duties

  • Handle difficult situations and customers in a professional manner
  • Make sound decisions based on SanMar Canada's values
  • Strengthen current relationships with customers by having a sound understanding of their business
  • Assist customers in the showroom with product while strengthening own presentation skills
  • Create and search for existing credits
  • Participation, including hosting duties, in AE meetings
  • Consistently exercise and promote SanMar Canada's values
  • Additional duties as assigned

WE THANK ALL APPLICANTS; HOWEVER, ONLY THOSE CONSIDERED WILL BE CONTACTED.

ALL APPLICANTS MUST BE FLUENT IN FRENCH AND ENGLISH.


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