The Pollack Group - Ottawa, ON

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Our client, a well established contact center in Ottawa east is seeking a mature Bilingual Customer Service Professional on a full-time basis to start immediately.

The ideal candidate must be fluently bilingual in English and French with excellent grammar skills. Having solid computer s skills and being able to multi-task are essential. This is a structured working environment (cubicle-styled) where your breaks and lunches are scheduled. Previous call center experience of 2-3 years is required. All candidates must have an open-availability as the call center operates Monday to Sunday from 7:00 am to 11:00 pm (7 days per week).
The Customer Service Professional is responsible for answering call to various types of companies and following a client defined script. All calls require a ticket log when completed using in-house database. Accuracy to all information taken is essential.

$14.00 to $16.00 with a 40 hour work week plus a generous compensation package including Group Insurance and Pension Plan. Advancement opportunities in training and supervisory roles for those who qualify.

About this company
The Pollack Group was founded in 1973 and is a Canadian owned and operated full service staffing firm. Our reputation and expertise are in...